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Building & Sustaining working business/community relations in today's technological world

Building & Sustaining working business/community relations in today's technological world. Kathy Keith, CESP, QDDP and Kyle Corley , CESP, QDDP Employment Specialist Community Partnerships, Inc . Lauren Bender, CphT Walgreens Store Manager Raleigh, North Carolina. TRUST. Timing

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Building & Sustaining working business/community relations in today's technological world

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  1. Building & Sustaining working business/community relations in today's technological world Kathy Keith, CESP, QDDP and Kyle Corley, CESP, QDDP Employment Specialist Community Partnerships, Inc. Lauren Bender, CphT Walgreens Store Manager Raleigh, North Carolina

  2. TRUST Timing Does the employer have a need? Is it the right time to talk to the employer. Readiness Is the person being supported to find the job? Is the employer ready to hire? Understanding Do they understand the supports you are providing? Did you explain partnership with employer? Stay on top Be persistent. Visit employer frequently. Technology Keep open communication with employer.

  3. Good things come to people who wait, but better things come to those who go out and get them. ~Anonymous It begins with a relationship with the consumer: • Begin job development by learning as much as you can about the person you are supporting in finding a job • Participate in job shadowingto find out what job you would be most successful for the consumer • Network with the consumer & family members • Do they know who is hiring or a contact name for a business? • Observe the work environment • Look for a positive work environment. How do employees communicate with each other, good communication, good team work?

  4. Timing • Is the company hiring? • Is it an appropriate time to talk to the employer? • Is employer overly busy? • Read the manager that you approach (are they really interested in what you have to say? Do they seem preoccupied?) • If it seems like a good time to chat with them “plant the seed”. • The more you talk to others the more information you learn • Family, employers, VR & other job coaches • Talk to employer: • What are their needs? • Strengths in business? • Weaknesses? • Where can WE fit in? • Always remain professional • Always be honest

  5. Readiness • Does the employer have an open position? • Is the person you are supporting ready for work? My name is Ha Dinh. I have Cerebral Palsy. My right side is stronger than my left and I use my right side more. My disability doesn’t hold me back from my daily routine. I joined the Walgreen Team in July 2012. I’m a service clerk in Raleigh, NC. I stock items on shelves, and work on the expiration date checklist in the store. When I finish with my tasks, I will help my co-workers if they need help. I may use a stool to sit down to put price tags on different items. I can’t stand for a long period of time. I like working at Walgreens because I get to meet different customers and love to help them when needed. My co-workers are friendly and help me when needed. My managers like that I can learn tasks to quickly!

  6. Understanding • Did you explain supported employment to employer? • Encourage employers with experience of Supported Employment to talk with other employers (encourage communication) • Make sure that every person involved has a clear understanding of their role • Job coach • Consumer • Employer • Make sure the employer understands all incentives of hiring people with disabilities • Reliable consumer • Low turnover • Higher productivity

  7. Walgreens: What Works

  8. Staying on top of things: • Know your territory of job development • Visit chamber of commerce during meetings and job fairs • Stay in touch with employer • Drop into business and make cold calls • Network with business contacts • Deliver a presentation to an employer’s group or organization • Walgreens Manager meeting

  9. Technology • Networking • Employer/Community • Generating job leads • LinkedIn/Facebook/Twitter • Filling out applications • Relationship full circle

  10. Where We Spend Time?

  11. Social Media in Business • Why should you utilize social media in a business? • Why Use Social Media • Uses for social media in your business. • Marketing • Networking with employers/community • Resource

  12. LinkedIn Profile Benefits Online Applications Generate job leads Building a resume Connecting to businesses

  13. Effective Pages • How do should a business page look for: • Facebook • Twitter • Basics include: • Profile picture • Cover photo • Contact information • Verified Business Page

  14. Facebook

  15. Twitter

  16. Engagement • What to post? • Community Involvement • Articles supporting company’s message • Program information • APSE/NC APSE Promotions • Job trainings/job fairs • Importance of Engagement • Building a network • Community Relations

  17. Questions

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