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Strategic management of infrastructure using technology

Strategic management of infrastructure using technology John Potter, Manager RSC South East Kevin Hickey, Advisor RSC NW. Key Considerations. What are the key considerations to ensure the strategic management of college infrastructure using technology?. Strategic planning with InfoNet

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Strategic management of infrastructure using technology

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  1. Strategic management of infrastructure using technology John Potter, Manager RSC South EastKevin Hickey, Advisor RSC NW

  2. Key Considerations What are the key considerations to ensure the strategic management of college infrastructure using technology?

  3. Strategic planning with InfoNet Rohan Slaughter, Head of Technology at Beaumont College Andy Stewart, Information Manager at Jisc InfoNet

  4. Moving to the Cloud Patrick Biggs, CIS Officer at Doncaster Deaf Trust Paul Wakefield, Account Manager at Janet

  5. “What are the key considerations for an ISC college to ensure the strategic management of college infrastructureusingTechnology?” Patrick Biggs CIS Officer Communication Specialist College Doncaster patrick.biggs@cscd.ac.uk

  6. ISCs are too small to do ICT effectively • Many ISCs don’t have dedicated technical staff • Those staff that they do have tend to be jack of all trades • Can’t offer high availability, redundant data centres • Can’t keep up with the most recent software

  7. ICT Infrastructure

  8. ICT services • Word Processing • Spread sheets • Presentations • Safe data storage • MIS (Databridgeand e1) • Internet access • Email • Telephony

  9. Services from the cloud need less internal infrastructure

  10. Streamlined Infrastructure

  11. Google Apps for Education • Google docs for Word Processing • Google sheets for spreadsheets • Google slides for presentations • Google Drive for safe storage • MIS (e1 is cloud based Databridge is not) • Chrome for Internet Access • Gmail for email • Google Voice for Telephone?

  12. What is Google Apps?

  13. What did we do? • Two years ago I had a problems • Old fileserver nearly full • Old email server nearly full • Two choices • Renew both servers; hardware, backup units, UPS, software, etc. • Go to Google Apps

  14. Year One • All students onto Google Apps for Education • Created Google Apps accounts • Copied all their email across and deleted their account from our email server bought myself another year. • Closed all their z drives and gave them Google drive instead. • Saved about £2,500

  15. Year Two • Put all staff onto Google Apps • Switched off the old email server saving £5000 • Moved 150 people in two weeks. • We now have over 350 users.

  16. Year Three • No more Moodle – Use Google Apps instead • No more new PCs – Use tablets instead • No more new servers • No more new network switches and structured cabling • Invested in faster JANET connection • Dropped second ADSL connection • Invested in improved WiFi provision

  17. Lessons learnt • It is probably easier to move everyone at the same rather than having a scaled change over. • Having two system causes a bit of confusion • Google Calendar is awesome, miles better than Outlook. • Gmail search capabilities are much, much better than Outlook • Though it is different people adapt really well

  18. More Lessons Learnt • Change everyone onto Chrome before the roll out to make transition quicker. • Get users to understand Google sharing and Google groups. This means they can set up their own groups, maintain them and share their own data. They don’t need administrators to set up email groups for the and to set up shared folders and security groups

  19. Elephant in the Room

  20. Security Google servers are anywhere in the world so you have to tell the Information Commissioner that they are outside of the EU. Google look at your data but you don’t get adverts. The US government may access your data. The DWP FIPS 140-2. Policies and training

  21. Limitations • This has prevented me from completely eliminating our own fileservers, I still need somewhere to store personal information that cannot be stored in the MIS system.

  22. Summary • Google Apps for Education will save you money • Infrastructure • Technical Assistance • Migrating to Google Apps is easy • I can do it for you remotely. • Couple of training days with staff • Remote administration from my desk.

  23. Thank you Patrick Biggs patrick.biggs@cscd.ac.uk 01302 386740 07530 723040

  24. Management of Tablets, mobile devices, BYOD and licence issues David Dalby, Head of College Development at National Star CollegeBetty Willder, Legal Information Specialist at Jisc Legal

  25. Data Management Systems Gordon Milner, RSC Advisor RSC E Midlands Sal Cooke, Director Jisc TechDisJohn McKenzie, Manager RSC South West

  26. Discussion ISC Strategic Technologies 2013 Event, BT Centre, London

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