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FinePix Viewer 5.1 Usability Study Illinois Institute of Technology COM 525, Spring 2007

FinePix Viewer 5.1 Usability Study Illinois Institute of Technology COM 525, Spring 2007 April 5, 2007 Apryl Cox Ellie Felts Joe Norton Anna Wilkins. Discussion Topics. Study background Product overview Users’ digital photo experience Results Positive findings

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FinePix Viewer 5.1 Usability Study Illinois Institute of Technology COM 525, Spring 2007

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  1. FinePix Viewer 5.1 Usability Study Illinois Institute of Technology COM 525, Spring 2007 April 5, 2007 Apryl Cox Ellie Felts Joe Norton Anna Wilkins

  2. Fujifilm FinePix Viewer 5.1 Usability Study Discussion Topics • Study background • Product overview • Users’ digital photo experience • Results • Positive findings • Findings for improvement and recommendations • Conclusions

  3. Fujifilm FinePix Viewer 5.1 Usability Study Study Background • Developed procedures to study software • Collected users’ • Demographics • Experience with computers and photo editing software • Ran usability sessions with 6 users • Identified positive aspects of software • Identified and categorized issues encountered with software • Created and prioritized recommendations for solving issues

  4. Fujifilm FinePix Viewer 5.1 Usability Study Product Overview

  5. Fujifilm FinePix Viewer 5.1 Usability Study Users’ Digital Photo Experience

  6. Fujifilm FinePix Viewer 5.1 Usability Study Results: Time Spent on Tasks (min)

  7. Fujifilm FinePix Viewer 5.1 Usability Study Results: Success Ratings

  8. Fujifilm FinePix Viewer 5.1 Usability Study Results: Success Percentage

  9. Fujifilm FinePix Viewer 5.1 Usability Study Results: Debriefing Questionnaire

  10. Fujifilm FinePix Viewer 5.1 Usability Study Results: User Quotes • “I would not recommend this software to anyone. I only recommend something if I had a good experience with it.” • User 1, male, 35–40 years old • “I hope this is a beta [version of the software] because it needs a few tweaks.” • User 4, male, 60+ years old • “I think the software probably works just fine, but it doesn’t come intuitively to me.” • User 5, female, 55–59 years old • “If I went into a store looking for [a camera], I’d keep looking because I didn’t like that [using the software].” • User 6, male, 36–39 years old

  11. Fujifilm FinePix Viewer 5.1 Usability Study Positive Findings

  12. Fujifilm FinePix Viewer 5.1 Usability Study Findings for Improvement and Recommendations • Separated into 4 categories • Ranked from High to Low severity • Include scope of each issue

  13. Fujifilm FinePix Viewer 5.1 Usability Study Categories

  14. Fujifilm FinePix Viewer 5.1 Usability Study Severity and Scope

  15. Fujifilm FinePix Viewer 5.1 Usability Study Recommendations: Convention

  16. Fujifilm FinePix Viewer 5.1 Usability Study Recommendations: Functionality

  17. Fujifilm FinePix Viewer 5.1 Usability Study Recommendations: Functionality

  18. Fujifilm FinePix Viewer 5.1 Usability Study Recommendations: Terminology

  19. Fujifilm FinePix Viewer 5.1 Usability Study Recommendations:Help and Documentation

  20. Fujifilm FinePix Viewer 5.1 Usability Study Recommendations:Help and Documentation

  21. Fujifilm FinePix Viewer 5.1 Usability Study Conclusions • FinePix Viewer has some strengths such as • Easy transfer of photos from camera to computer • Easy-to-use photo viewing window • Some improvements should be made to increase usability such as • Clearer terminology for some features • Separation of features with different types of function • Clear previews for all editing features • Inclusion of all editing features in top menu bar • Simpler help text

  22. FinePix Viewer 5.1 Usability Study Illinois Institute of Technology COM 525, Spring 2007 April 5, 2007 Apryl Cox Ellie Felts Joe Norton Anna Wilkins

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