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PRIDE HUGHES KAPOOR INTRODUCTION TO BUSINESS ELEVENTH EDITION. Chapter Thirteen. Enhancing Union-Management Relations . 13 | 1. Learning Objectives. Explain how and why labor unions came into being
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PRIDE HUGHES KAPOOR INTRODUCTION TO BUSINESS ELEVENTH EDITION Chapter Thirteen Enhancing Union-Management Relations 13 | 1
Learning Objectives • Explain how and why labor unions came into being • Discuss the sources of unions’ negotiating power and trends in union membership • Identify the main focus of several major pieces of labor-management legislation • Enumerate the steps involved in forming a union and show how the National Labor Relations Board is involved in the process • Describe the basic elements in the collective-bargaining process • Identify the major issues covered in a union-management contract • Explain the primary bargaining tools available to unions and management 13 | 2
Union-Management Relations • Define and discuss • Labor Union • Union-Management (Labor) Relations • Be prepared to discuss the historical development of labor unions • Craft Union • Knights of Labor • American Federation of Labor (AFL) • Industrial Workers of the World (IWW) 13 | 3
The Historical Development of Unions (cont’d) • Be able to discuss the evolution of contemporary labor organizations • Industrial Union • Congress of Industrial Organizations (CIO) • AFL-CIO • How have the popularity of and membership levels of labor unions changed over time? 13 | 4
Organized Labor Today • Be able to discuss the state of Union Membership today • What industries have the most unionized employees? • What percentage of the workforce is unionized? • Define • AFL-CIO • Teamsters • United Steelworkers (USW) • United Auto Workers (UAW) 13 | 5
Union-Management Partnerships • How has the relationship between Unions and Management changed over time? • What benefits do management gain from having a unionized workforce? • What are the drawbacks of unionized employees? 13 | 6
Labor-Management Legislation • Know the major legislation related to labor unions • Norris-LaGuardia Act (1932) • National Labor Relations Act / Wagner Act (1935) • Labor-Management Relations Act / Taft-Hartley Act (1947) • Fair Labor Standards Act (1938) • Landrum-Griffin Act (1959) 13 | 7
The Unionization Process • What are the reasons that some employees join unions? • What are the steps in forming a union? • What are complicating factors in union formation? • Define • Bargaining Unit • Jurisdiction 13 | 8
Forming a Union and Collective Bargaining • What is the NLRB? • What is its role in labor unions? • Define Collective Bargaining • What are the steps involved? • What is the difference between a First Contract and Later Contracts? 13 | 9
Union-Management Contract Issues • Know the different issues related to Employee Pay and Working Hours • Forms of pay • Magnitude of pay • Pay determinants • Overtime • Special hourly rates for weekend/holiday work • Premium pay • Starting times • Meal and work breaks 13 | 10
Union-Management Contract Issues (cont’d) • Be prepared to discuss Security issues • For the individual • For the union • What are Management’s Rights? • Do union and management priorities ever clash? • Know the Steps in Resolving a Grievance • What parties are involved in each of these steps? 13 | 11
Union and Management Negotiating Tools • Know what Strikes are, the forms they take and why they occur • Picketing • Wildcat strike • What are Slowdowns andBoycotts? • How do they differ from strikes? 13 | 12
Resolving Disputes • Know the means of resolving labor disputes • Define • Lockout • Strikebreaker • Mediation • Arbitration 13 | 13