Corporate Overview for Government Lines of Business

1. Corporate Overview for Government Lines of Business

2. What is Knowsys Founded in 1995 Knowsys has focused its engagements on managing large complex projects and helping business clients navigate the complexity of IT. This focus has led to Knowsys conducting a portfolio of projects worth over $3.2 billion on behalf of our Fortune 500 clients. This success is attributed to our commitment to the following principles • our use of industry best practices (Six Sigma, ITIL, CobiT, PMBOK, CMMi, TOGAF) to ensure our customers can be self-sustaining; • our focus on affecting change through a governance framework; and • our mandate to build customer capability through effective knowledge transfer.

3. Our Approach Constellation™ is our Business and Information Technology Practice Methodology which has navigated our customers through $3.2 Billion in program initiatives managed by Knowsys. Our customers are financial institutions, telco's and governments. Our consultants are senior executives or subject matter experts with more than 20 years experience. We have established a unique team with international industry experience.

4. Value Proposition Knowsys helps business organizations reduce their operational costs through development of standardized IT and business products and services. This results in consistent, high quality and value-added services to our customers. • • Partner level expertise at a fraction of the cost • • Client value-driven approach • • Practical solutions to business problems • • Demonstrated track record

5. Services Governance, Program /Project Management • Governance Advisory Services • Program/Project • Management • Service & Project Portfolio Management • PMO Practices and Implementation • Business Case Development • Vendor Management • Independent Validation and Verification • Risk Management Process Improvement • Business Process Improvement and Management • IT Business Process Improvement (ITIL) • Requirements Management/ Improvement • Testing and Quality Assurance • Relationship Management • Product Management • Service Management • Outsourcing Due Diligence • Organizational/People Change Management Strategy and Architecture • Business and Technology Strategy • IT and Product Roadmaps • Business, Data, Information, Technology Architecture • Security Strategy/Architecture • Security Threat and Risk Assessment • Privacy Impact Assessment

6. Sample Customers • • TD Bank • • Bank of Montreal (BMO) • • Canadian Imperial Bank of Commerce (CIBC) • • Scotia Bank • • Bell Canada • • Rogers • • Government of Canada • • Government of Ontario • US Department of Defense • NASA

7. Knowsys Sample Engagements - OPS • MAPS Portfolio Management Strategy and Business Case • HR Ontario IT Strategy and Business Case for the next 5 years • Benefits Realization Framework for Payroll Modernization • Business Process Review for MTCU-Post-Secondary Division • Customer Relationship Management Roadmap and Framework-ITS, MOF, CSC • Resource and Release Management Process improvement and implementation-ITS • Transition and Service Model for Community Services Cluster • Program Management of the e-Physician Program, MOH – Glenn Holder • MOH-Technology Change Management Program Planning, Active Directory and Enterprise Email- Brian Watts; • IFIS Business Case and Benefits Realization Program for David Fulford; • Help Desk Consolidation for EBC-Chris Renaud and iServ-Syd Stewart • Product and Service Management    functions within iServ – Bob Larrett, Sid Stewart

8. Knowsys Sample Engagements – OPS Cont’d • Business Architecture for the Ministry of Education for the Ontario Knowledge Network for Learning – Baiba St.John • Legacy Renewal Framework for MBS-OCCTO-the seed for enterprise-wide portfolio management-Bob Larett • Financial and Risk Management Framework for ESDI • Security Architecture for IAA-OCCTO- Bob Larrett • Operationalization of Hydro One Outsourcing Contract – Implementation of ITIL for all infrastructure management • Financial Management/Decision Framework for ERP Investments at OPG • PMO, Overall Plan to implement ITIL-Incident, Problem, and Change for HRDC • OMAFRA, Business Architecture for the Food Safety Program

9. Sample Engagements Private Sector • Program Management of $150M Call Centre Integration • Call Centre Integration/Outsourcing due diligence for a $1B+ procurement • Service Management Framework for $1Billion Outsource Deal for Utility organization and Bank • Development of Outsource Strategy and Evaluation Framework for major Canadian Financial Services organization • Service Management Framework for Outsourcing of Wealth Management Desktop, Major Bank • Best Practices and Process Improvement for Portfolio, Program, Change, Relationship, SW Development, and Infrastructure Management for major banks, utilities, and government • Basel II Program Management of Retail, Commercial/Global Banking ($300 MM+Program).

10. Sample Engagements Private Sector Cont’d • Program Management of Retail Credit Data Warehouse ($23MM budget) • Program Management of Wholesale Credit Data Warehouse ($21 MM budget) Sample Engagements - Private Sector• Project Management of Call Centre Business Reporting Re-design• Program Management of over $1Billion in web-based wealth management, retail mortgages, loans, infrastructure, wealth management, and human resources programs for large banks. • Enterprise-wide Business Process/IT Change Management Process implemented for a major Canadian Bank, Utility, and Federal Government. • Service Desk Solution developed and subsequent Program Management for a major Canadian Bank.• Product strategy, program management of e-banking solutions for global banking-cash management, investments, foreign exchange