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Allscripts Enterprise EHR Message Servers

Your phone has been automatically muted. Please use the Q&A panel to ask questions during the presentation. Allscripts Enterprise EHR Message Servers. Systems Maintenance. Agenda. Core Connectivity Characteristics Message Server Functions AHS CSS Configuration Manager

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Allscripts Enterprise EHR Message Servers

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  1. Your phone has been automatically muted. Please use the Q&A panel to ask questions during the presentation.

  2. Allscripts Enterprise EHR Message Servers Systems Maintenance

  3. Agenda • Core Connectivity Characteristics • Message Server Functions • AHS CSS Configuration Manager • TWAdminPrinting Workspaces • Delta Application

  4. Core Connectivity Characteristics • Print Spoolers point at web servers • Load balancer ability • Web Server provides database connectivity

  5. Core Connectivity Characteristics • Multiple servers can be configured for individual functions • Uses TWCSS Spooler service • Service account

  6. Message Server Functions • Print Jobs • Fax Jobs • Script Jobs • Eligibility Jobs • Event Bus Message Jobs

  7. Allscripts Enterprise Print Jobs • User requests printout or auto-print default is triggered • Then • Job placed in queue • Spooler takes next job in queue • Sends data to printer

  8. Allscripts Enterprise Fax Jobs • User requests fax job or auto-print default is triggered • Then • Job placed in queue • Spooler takes next job in queue • Sends data to modem/RightFax

  9. Allscripts Enterprise Script Jobs • Outbound: • Medication prescribed/renewed with a pharmacy setup for SureScripts • Job placed in queue • Spooler takes next job in queue • Sends data to script switch at Allscripts

  10. Allscripts Enterprise Script Jobs Inbound: • Polling Job runs on SQL Server • Retrieves inbound data from script switch • Relevant medications and tasks are created

  11. Allscripts Enterprise Eligibility Jobs • Inbound: • Polling Job runs on SQL Server • Retrieves inbound data from eligibility switch • Relevant patient pharmacy benefit information updated

  12. Allscripts Enterprise EHR Event Bus Message Jobs • Inbound Message Processing • Create Outbound Messages • Publish Outbound Messages

  13. AHS CSS Configuration Manager • CSS - Communication SubSystem • Control Panel • RightFax integration possible

  14. AHS CSS Configuration Manager Options • Compression • Reduces size of messages • Optimistic Printer Installation • Assumes every printer is connected to server • Force local printing • Used when multiple print servers in use • Not used when printers spanning both servers not identical

  15. TWAdmin Printing Workspaces • Print Queue • Shows all jobs: previewed, printed, faxed, etc. • Filter display • Tailored for each login

  16. TWAdmin - Print Queue

  17. TWAdmin Printing Workspaces (cont.) • Print Servers • Configure print/fax servers • Set up virtual print server listings • AutoPrint Defaults • Defines actions for distribution and printing

  18. TWAdmin - Print Servers

  19. TWAdmin - AutoPrint Defaults

  20. Delta Application • Handles transfer of information between client and Allscripts • Method • Purpose

  21. Thank you for joining us today. For additional assistance: You can contact us through our website at www.galenhealthcare.com

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