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the Q.S.I.C network

the Q.S.I.C network. Quantum Solace Independent Consultants. Q.S.I.C – Our Mission. Q.S.I.C’s mission is to be a service provider of choice, assisting clients world-wide:

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the Q.S.I.C network

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  1. theQ.S.I.C network Quantum Solace Independent Consultants

  2. Q.S.I.C – Our Mission • Q.S.I.C’s mission is to be a service provider of choice, assisting clients world-wide: • Providing a detailed independent analysis with the emphasis on the current situation including known /unknown competitive and future improvement opportunities. • Quantifying marketing, sales, operational, organisational and financial improvement opportunities. • Implement detailed improvement programmes to exceed expectations and improve the efficiency and effectiveness of their business

  3. Q.S.I.C – Our Goal • To add substantial value to our clients operational and financial results. • Achieve best practice and be recognized as the market leader. • Achieve a behavior culture of continuous improvement in search of excellence. Excellence cannot be achieved the pre-requisite however is for all employees to continue to strive in search of excellence.

  4. Q.S.I.C – What we do • Q.S.I.C work with companies in diverse business markets who wish to optimise their effectiveness through continuous performance improvement and cost reduction whilst understanding and managing improvement plans that ensure market and competitive leadership is achieved and maintained. • Sell more • Deliver faster to the market • Produce at lower cost • Reduced lead times • Increase capacity utilisation • Streamlined organisation • Serve customers better • Behavior change - doing essential things well. • Outperform the competition

  5. Q.S.I.C – Areas of Opportunities • Sales and Customer *R&D time to market *Product Management *Commercial Strategy *Customer loyalty & service *Sales Management *Product Profitability *Efficient sales admin *Discount policies • Distribution & Logistics *Management *Logistics Costs *Logistics Productivity *Customer returns & quality *Supply management *Purchasing & outsourcing *Warehouse management

  6. Q.S.I.C – Area’s of Opportunities 2 • Service & Manufacturing *Planning & control *Material yield *Labour productivity *Capacity utilisation *Machine efficiency *Quality management *Effectiveness *Maintenance • Finance & Admin *Admin & productivity *Process re-engineering *Administration costs *Reporting *Receivables & Payables *Inventory management *Organizational development *Training & HR

  7. Q.S.I.C - Methodology • We work with our clients management teams, map and review the current situation and historical data then map and quantify the business potentials and develop a detailed improvement plan for optimizing the business. • Timing is projected over 3 phases and will vary depending on size of the business. Example: • ANALYSIS period 3 to 4 weeks • IMPLEMENTATION period 15 to 26 weeks • FOLLOW – UP period 4 to 8 weeks.

  8. Q.S.I.C – Where do we operate • We operate and serve our clients world-wide with special emphasis in the European market • We have more than 25 years experience in turning around unprofitable business and improving business and operational effectiveness. • Our associate companies: Ralphallenconsultants and RAVEN SPECIAL PROJECTS covering mainly commercial, administration, financial and security assignments.

  9. Q.S.I.C – Thought provoker’s 1 • You know how much your business costs you. • How well do you know your competitors? • Do your staff know what the world class standards are for your industry and business? • Do you know how much your business should cost you? • Do you have 15 to 20 key measures on your competitors locally and globally? If not how will you ensure you out perform them?

  10. Q.S.I.C – Thought provoker’s 2 • Does your staff know exactly what’s expected of them? • Are the expectations clear , written, and actions measured? • Can they demonstrate they understand how colleagues “doing essential things” interact? • Do they make mistakes and do they carry out procedures different from those defined. • Embark on a program of “DOING ESSENTIAL THINGS WELL” throughout the organisation.

  11. Q.S.I.C – Thought provoker’s 3 • Do you have improvement programs? • Are your margins being squeezed year on year. • Would you like your annual savings to exceed your annual incremental costs • Are you generating savings of 3% to 20% of your sales value? • Are you achieving at least 15 to 20% productivity improvement each year? • Embark on a Continuous improvement plan

  12. Q.S.I.C – Thought provoker’s 4 • Do you know the competitive threat from the far east is increasing with more investment in Western regions? • Do you want to sell your business to them? • Far east companies drive and mentality to succeed in Western regions is more hungry, stronger and successful. • Make your business the best so they pay top price for your business or make your business so good they are always trying to catch you.

  13. Q.S.I.C – Thought provoker’s 5 • Are you affected by the current economic situation? • Are your sales down? • Is your margin being squeezed? • Is all this causing you to be extra careful with expenses? • Embark on an improvement plan because all companies can achieve a minimum 20% improvement. • The breakeven for cost verses benefit can be achieved within 3 months. • It’s a way of maintaining and improving profitability.

  14. Q.S.I.C – What does it mean? • QS as a symbol represents a world wide recognized quality accreditation. Quantum Solace Independent Consultants • Quantum : to quantify the enterprise and its potential. • Solace : from sadness to take care and nurture into a strong enterprise. • Invigorate: to give energy, inspire and strengthen. • Consolidate: to combine , integrate and solidify a continuous improving culture.

  15. Q.S.I.C – Contact us • Keith G. Farmer CEO E-mail: keith.farmer1@btinternet.com Telephone: UK +44 1732 461366 Mobile +44 7825 835 059

  16. theQ.S.I.C network Business Coaching

  17. Q.S.I.C – Business Coaching • Don’t get trapped in the business. • Are you working hard because the business does not work for you? Make the business work for you. • What are the fundamentals for managing a successful business? – The Owner and his business team: Accountant, Attorney & Coach. – Do you have all 3? If sports professionals , singers, film stars have coaches and the general public have fitness and nutritional coaches why does most business do without?

  18. Q.S.I.C – Business Coaching • Consider your business as an investment not a job. • Change with the 6 steps: Mastery - Of a commercial enterprise. Niche - Profitability. Leverage - That works. Team - That works without me. Synergy - Produces growth. Results - Your freedom and more profit. - this will take 6 months to 2 years to achieve.

  19. Q.S.I.C – Business Coaching • Mastery - Move from chaos to control. - Do you have an overdraft - get out of it. MONEY MASTERY – Only 7% of companies know what and when they achieve their breakeven (BE) and profit daily. - Maximum Utilisation: are all processes maximised? - - What are the numbers you need to know? - What is your cash gap? - What are your profit & revenue numbers?

  20. Q.S.I.C – Business Coaching TIME MASTERY – Productivity - Most people work in delusion & distraction mode. - Work in demand. DELIVERY MASTERY - Don’t turn in the tap if the plug is in. - What are the bottle necks? - What are the causes of poor delivery? - What causes customer complaints?

  21. Q.S.I.C – Business Coaching • Niche – No price competition. - instead of how much or it will cost this, say “Thanks for the call/enquiry, just so I can help you best, can I ask a couple of questions? - Sales and marketing is often seen as a cost, look at it different see it as an investment. - TEST & MEASURE don't run 1 advertisement run 12 or 20 and test them to select the ones that produce the best results. Marketing is maths, if the £s add up use it. Use a fundamental base chassis.

  22. Q.S.I.C – Business Coaching • Niche – 5 ways. 10% inc 1. Number of leads x 4000 4400 2. Conversion rate = 25% 27.5% (Number of customers) 1000 1210 3. Number of transactions x 2 2.2 4. Average £ sales x £100 £110 (Revenue) x £200 000 £292 820 5. Margin = 25% 27.5% (Profits) £50000 £80 525 (Items in red are not important because they cannot be influenced)

  23. Q.S.I.C – Business Coaching • A Baker wants to improve his business: - He sells Éclairs for £1.25 but his cost is 25p to make. action: he runs an advert costing £300 which says bring this flyer and get your free chocolate Éclair. result: gets 500 customers the first day and they spend an average of £2 each. His income is £1000 against a cost of £425 (£300 for the advert + £125). Plus he gives each customer a £0.50 discount voucher on their next purchase.

  24. Q.S.I.C – Business Coaching • Leverage – Ever more with ever less - Do once and be paid forever. Saving SYSTEM Your Self 80% routine : 20% harmonise Time Energy Systemise write down and install Money forever. Get profitable then systemise.

  25. Q.S.I.C – Business Coaching • Team Owner Business Team Customers 6 ways: 1. Strong leadership 2. Common goal 3. Rules of the game 4. Action plan (have a 90 day plan) 5. Support risk taking 6. 100% involvement / inclusion

  26. Q.S.I.C – Business Coaching • Synergy – Growth and employ a manager • Results – Freedom and invest. - Never wish your life were easier, wish that you were better. - Unless you are coached you will never reach your full potential. - 1:1 £1k to £3k per month. - If you learnt a lot in an hour isn’t it right to continue? - To a business owner a coach is a sounding board, someone to rely on.

  27. Q.S.I.C – Business Coaching • What about if you decided not to take on a coach and your competitors did? • Get yourself a business coach, fix all the issues, become the best, stay ahead of the competition and free up yourself to become a successful entrepreneur. • Call Keith Farmer on 01732 461366 alternatively mobile 07825 835 059 or email him on keith.farmer1@btinternet.com

  28. Q.S.I.C – Business Coaching • Team Building – T - Together E - Everyone ( In nature if a tree stops A - Achieves growing it dies ). M - More

  29. Q.S.I.C – Business Coaching • Living Style’s – High Low High

  30. Q.S.I.C – Business Coaching • Working Style’s – Compromise verses resolution High S E L F R E S P E C T Low High RESPECT FOR OTHERS

  31. Q.S.I.C – Business Coaching • Managing resources & leading people – Recruiting by de-selection - run an advertisement saying people wanted with passion and people with heart. If you are the one you’ll be: list expectations and the type of character traits needed. We are only looking for runners because we are on a fast track. Call before ------ on --- ---- telephone number --- --- --- if you are successful you will be invited back for a second and final interview in person.

  32. Q.S.I.C – Business Coaching • Managing resources & leading people – Leave a recorded message for when the candidates call: - Hi this is ------ ------- I am the ----------- Manager I am just going to tell you about our company –narrative and what we don’t like and do like. - Please leave your name, contact details and answers to the following 3 questions. 1) What has been your biggest success? 2) What are your 3 strongest attributes? 3) Why do you believe you are suited for this position?

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