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FPG Portal Discussion

FPG Portal Discussion. January 23, 2007 Jonathan Green, Web Services for FPG Intranet “ Power Users ”. Today’ Agenda. Meeting Goals Portal Update Defining Portal Discussions Defining Our Users Defining Our Content Setting Some Shared Goals. Meeting Goals.

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FPG Portal Discussion

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  1. FPG Portal Discussion January 23, 2007 Jonathan Green, Web Services for FPG Intranet “Power Users”

  2. Today’ Agenda • Meeting Goals • Portal Update • Defining Portal • Discussions • Defining Our Users • Defining Our Content • Setting Some Shared Goals

  3. Meeting Goals • What we want to accomplish today: • Match needs and wants (info consumers) with our capabilities (content \ information products) • define our users (first as groups more than individuals) • define and prioritize our information assets ( prioritization matrix ) • What we don’t want to tackle today: • design • sub site content • content management (we know your and our things are out of date)

  4. QUICK POLL When is the last time you visited the intranet and why?

  5. Portal Update Overarching Goal: To create a cohesive, on-line, communication and knowledge management system for FPG. …a Portal

  6. Knowledge Management So easy a Hillbilly can do it! Story Coal Miner  Data Miner

  7. Portal Update continued • Creating an Intranet Identity • something more useable • a referent • Leveraging and Re-Purposing Content • enabling more meaningful and fresh content to rise to the top • establishing some processes • Improving Navigation • better organization • improving taxonomy (our “common lingo” which affects memory and productivity)

  8. Defining Portal Natural Progression • Gateways (link sites) • Repositories (document libraries) • Information\Knowledge Management (file sharing) • Collaboration (communication) Communication • Asynchronous • Synchronous

  9. How Do We Do This • Start by Defining our Users • needs, then wants • Match Users to Information • existing, then new

  10. Defining Our Users • We start by defining ourselves. • Who are you? • Explorer • Farmer • Data Miner • Tourist • Why do you visit the intranet?

  11. QUICK POLL When is the last time you referred someone to the intranet and why?

  12. Defining Our Information This is our content. This is what matters. • Existing Applications (collaboration) • e.g. AAR, Phone List, IT Equipment Request, Bulletin Board • Existing Information (repository) • e.g. Photo Archive, Leave Report, News, Core Service sites • Coming Soon • “Announcements”

  13. This is what is getting used… Applications and Info • Bulletin Board (1,846 hits, per month) • Phone list 731 (print 147) • Calendar 106 • Gallagher Awards 90 (form 71) • Management Team 263 • Grant Prep • Web Services 70 • IT Services 66 • Business 47 • Childcare 45 Core Service Areas • IT Services –Equipment Search 48 • Business Office 226 • Web Services – Web Stats 168 • BMC-AVRC 39

  14. Matching our Users with Information • Should our information have users? …content have readers? • What rises to the top? • Is there anything we are missing? • What about dual use (gas station example).

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