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Multi Agent Systems in Health Care . Ron Neville. Core concept. Virtual software agents represent each component of a real world system Agents are persistent, autonomous, interactive and form a ‘community’. Represent and negotiate on behalf of their real world counterparts
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Multi Agent Systems in Health Care Ron Neville
Core concept • Virtual software agents represent each component of a real world system • Agents are persistent, autonomous, interactive and form a ‘community’. • Represent and negotiate on behalf of their real world counterparts • Potential to transform the process and outcome of health care • “………as big as the Internet”
CSO Fellowship • MAS in health care • CalicoJack.co.uk • Spinout • Jackdaw • Orange network
The Westgate Demonstration Project • Appointment booking with DNA reminder • Repeat Prescription ordering • Clinical enquiries • Remote access to core Clinical Summary
Appointment Booking • Human patient makes an SMS request • Human receptionist finds ‘best fit’ • Agent receptionist reminders • Patient agent confirmation or cancellation
Repeat Prescription Ordering • Real world patient, clerical staff, GP, pharmacist • Agent representation and automation • Safety loop
Clinical enquiries • Convenient, asynchronous, audit trail • Medium of users’ choice – SMS for patient, e-mail conversion for GP • Automation of ‘routine’ or normal results service
Remote access to Core Clinical Summary • Basic health data • Allergies • Current Medication • Past Medical History
D-Toxt • Mobile phone SMS support pre, during and post detoxification for opiate users
SARMA • Clinical Trials recruitment module
Development areas • Long term health condition support • Pharmaco-vigilance • Social networks for older people
Evaluation • Quantitative • Qualitative
Conclusion • MAS…..as big as the Internet? • ‘Geekfest’ or a serious clinical topic? • Thanks for listening and discussing…..