Leadership in Negotiation, Motivation, & Conflict Resolution

1. Leadership in Negotiation, Motivation, & Conflict Resolution

2. Overview

3. Influence and Leadership “Leadership is Influence” J. Oswald Sanders Spiritual Leadership

4. Communication “The art of communication is the language of leadership”James Humes, 2006

5. Communication

6. “Communications are by and large just as poor today as they were twenty or thirty years ago when we first became aware of the need for, and lack of, adequate communications in modern organization.” (Peter Drucker, 2006)

7. Compliance-Gaining Strategies Persuasion tactics • Supporting evidence • Other benefits • Reference influence • Exchange

9. Organization/School compliance

10. Types of Managers

11. Common Managerial Influence Tactics

12. What makes a tactic successful?

13. Psalms 19:14 Let the words of my mouth and the meditation of my heart / Be acceptable in Your sight, / O Lord , my strength and my Redeemer.”

14. How a Leader Moves an Organization

15. To make a leader… “Leaders are made, they are not born. They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile.” -Vince Lombardi

16. Observe before making Changes

17. Trust is a must…

18. Biblical Connection Where there is not a vision, the people are unrestrained … -Proverbs 29:18 (NASB)

19. Have a Vision or Goal Set short-term goals Have a long term vision Have a plan Clearly Communicate the Vision

20. Surround Yourself with Good People • Delegate Responsibility • Hire Highly Qualified, Highly Motivated People

21. Establish a Sense of Urgency • People do not have any reason to accept change unless a sense of urgency is presented • Press others continually to implement the change

22. Create a “Guiding Team” • Solicit other effective leaders within the organization that help implement the necessary changes • Spread this group of leaders throughoutthe organization

23. Challenge the Status Quo

24. Encourage Innovation

25. Encourage Ownership

26. Relate to Christian Worldview

27. Support the People You Lead • Strive to give the people you lead the tools they need to succeed • Remove obstacles • Support ideas and work • Help them improve ideas

28. Follow Through…

29. Insight of a Leader “In the confrontation between the stream and the rock, the stream always wins - not through strength but through persistence.” -Unknown author

30. Change the Culture

31. “Do or do not do, there is no try.” -Yoda

32. How Leaders Deal with Conflict

33. Conflict Scenario

34. Risk Factors for Aggression

35. Aggressive Tactics

36. Roots of Conflict AAARR!!!

37. All things in Moderation… Moderation in temper is always a virtue, but moderation in principle is always a vice. -Thomas Paine

38. The ART Model

39. Tactics that produce a positive emotional climate • Supporting evidence • Other(s) benefit • Exchange • Referent influence

40. Biblical Conflict management

41. From a Biblical perspective…

42. Tammy Bixler-Zalesinsky

43. Matthew 5:9 Blessed are the peacemakers: for they shall be called the Children of God.

44. What is Peacemaking?

45. Meet a Peacemaker…

46. Active Peacemakers

47. Types of Negotiation

48. Climate Joint effort Open and honest Be nice Respond to provocation Forgive

49. Perspective Taking Skills Joint Problem Solving Separate Focus

50. Negotiation Tactics Side 2