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8-01-2013

8-01-2013. TODAY’S JOURNEY. Car Rental Industry What’s New at Hertz Our Partnership Today Our Partnership Tomorrow. Car Rental Industry. We continue to operate in a very competitive market place Consolidation continues – Hertz/DTG; ABG acquires Zip & Payless

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8-01-2013

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  1. 8-01-2013

  2. TODAY’S JOURNEY • Car Rental Industry • What’s New at Hertz • Our Partnership Today • Our Partnership Tomorrow

  3. Car Rental Industry • We continue to operate in a very competitive market place • Consolidation continues – Hertz/DTG; ABG acquires Zip & Payless • Car residual values down w/ car sales being down – impacts on RACs • Q1 2013 – Good Growth (+8%) led by commercial segment • Q2 2013 business growth slowed, commercial trending to flat • Sequester is drag on commercial business & government business • Headwinds in Europe continue • Next growth opportunity is off-airport – • 53% of US drivers have not rented a car in the last 18 months

  4. What’s New At Hertz? Fastest, easiest, most valued …. Available free to Hertz Gold Plus Rewards Customers

  5. What’s New At Hertz? • Dollar Thrifty Integration • Project North Star - a global reinvention of the Hertz car rental brand • China Auto Rental (CAR) – Powered by Hertz • 20% stake; #1 Share in China; 700 locations (50+ airports in China) • Firefly • Discount brand in Europe – 33 locations; Divestiture of Advantage brand • Sustainability • 5000+ Hybrids in US fleet; 6 new solar locations in 2013 • HQ move from Park Ridge to Estero FL – Why? • We already have a strong presence. Florida has our second largest combined workforce (about 3,000 employees); and Floridians rent more cars from Hertz than customers in any other state. • Florida is a world leader in travel and tourism. Being so close to so many potential customers will help position our company for long-term growth. • The Fort Myers area is a great place to work and live. We chose the Fort Myers, Florida area in particular because of its diverse community appeal, deep, travel-related talent pool for growing our business, and accessibility to other leading tourism markets including Orlando, Miami/Fort Lauderdale and Tampa/St. Petersburg. In addition, there is no state income tax in. Florida • Enables us to establish a common culture in a new environment. Selecting an entirely new location versus one of the legacy locations provides a tremendous opportunity to establish a new — and truly integrated — culture. • Hertz Dream Cars – fleet of about 400 today • Hertz 24/7 • Revolutionary new rental service available any time, day or night. - hourly, daily, weekly or monthly rentals. • By 2016, we will have "self-serve" vehicles within minutes of the majority of the US population.

  6. Dream Cars Collection Unique rental options for consumers looking for an unforgettable travel experience, Hertz Dream Cars Collection includes these luxury cars: •Aston Martin V8 Vantage • Audi R8 • Bentley Continental GT • Cadillac CTS-V • Ferrari (California, F430) • Lamborghini Gallardo •Land Rover Range Rover Sport • Mercedes-Benz AMG (SLS, C63, E63) • Mercedes-Benz SL550, S550 and G550 • Porsche (911, Cayenne, Boxster, Panamera) • SRT Viper • Tesla S Explore at HertzDreamCars.com or Call 1.888.296.9124 Exhilaration, Delivered.

  7. Reserve Access Drive Membership Card/Key Fob Access 24 Hour In House Member Care Center 24 Hour Roadside Assistance Remote Lock/Unlock Anti Theft Immobilizer Reserved Parking In Car Concierge Real-time Reporting Fuel Insurance Bluetooth

  8. Zagat Award – 2013/14

  9. Awards & Accolades • Hertz scored #1 in over 90% of RAC surveys worldwide • Best Intranet Employee Portal for BenefitsPlus from Employee Benefit News • World’s Best Car Rental Agency and inaugural member of Travel + Leisure’s World’s Best Awards Hall of Fame • Best Use of a Social Media Platform – Travel + Leisure SMITTYS Award • Business Travel Innovation Awards from Global Business Travel Assoc. (GBTA) and Fast Company for: Sustainable Practice (Green Traveler Collection), Travel Personalization (Gold Choice), and Traveler Productivity (NeverLost) • Best Car Rental Chain in the World by Frequent Business Traveler • Best Luxury Travel Brand of the Year by LUXGetaway • CIO Magazine names Hertz & ExpressRent Kiosks one of 100 innovative organizations using IT effectively to create business value • Hertz Sweden: Most Environmentally Friendly Car Rental Company by Swedish Association of Green Motorists

  10. Fuel Efficient Fleet Hertz fleet composition: most fuel efficient in the industry Fleet % based on MPG *Hertz.com (2011) Hertz Fuel Efficient Cars

  11. Our Partnership Today • Increased Financial Support for CBTG • Hertz “Coupons” listed on CBTG Website • Hertz Reps assigned to CBTG agencies • CBTG Info available to reps on Hertz sales intranet site • Participation in quarterly meetings • “One-off” Assistance being provided as requested • Need Your “point person” for Hertz updates

  12. Marketshare Bonus • $.50 Paid quarterly on ALL rentals to each agency @ or above 31% Hertz share • Results so far: • 2011 - $24,067 • 2012 – $23,019 • 2013 - $12,785 (Q1 & Q2 only) • Agencies earn this bonus even if CBTG as a group does not achieve 31% Hertz share • How Can You Increase Hertz Share? • Use the CBTG CDP # 317491 - 10% commissions on Weekly & Weekend Rentals • Hertz Business Rewards Program • Promote New Hertz Improvements • Tools You Can Use

  13. As a reminder, program benefits are: • Benefits for your Agency • 10% Commission • 5% commission on all bookings made with the Hertz Business Account CDP# • 5% Agency Referral Bonus* • $50 Hertz Rental Certificate when newly enrolled account completes their first rental • Better BAP Override Scale • Quarterly Market Share Bonus • Benefits for your Clients • Up to 20% Off Hertz Business Travel Rates • Free Rental Days • Earn 1 credit for every qualified rental day • 15 rental credits earn a Free Rental Day Certificate • Customized Billing Options • Employees can earn their own free days through Hertz #1 Awards® • Complimentary membership in Hertz #1 Club Gold® • Benefits for your Front-Line Agents • Free Rental Day Certificate for every new account enrolled • 10 Agent Gold Rewards® Points on qualifying rentals of 3 days or longer For full details, visit hertz.com/businessrewards

  14. Tools You Can Use 1. Hertz News Online Quarterly Online Newsletter. #1 resource for the latest information. Visit www.agentnewsonline.comto sign up today! 2. Travel Agent Discount CDP # 69212 offers: Up to 20% off on Retail Rates 3. Agent Gold Rewards Hertz's Travel Agent Loyalty Program. Sign up at www.hertzagentgold.com

  15. Our Partnership Tomorrow • Proposal for 2014 – 2016 • Continuity of Partnership • Committed Annual Financial Support Remains • Retail & HBR Overrides Remain • Improved Communication Plan – your “Hertz Point Person” • New Increased Financial Opportunities • Market share threshold lowered from 31% to 27% expands qualifiers • Account Conversion Bonus – plus helps drive share bonus

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