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Managing apprentices and managing PhD students. Erica Smith University of Ballarat. What’s the similarities?. A three-to four year ‘contract of training’; A combination of ‘theory’ and ‘practice’; Difficulty in attracting suitable applicants; Often a single supervisor;
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Managing apprentices and managing PhD students Erica Smith University of Ballarat
What’s the similarities? • A three-to four year ‘contract of training’; • A combination of ‘theory’ and ‘practice’; • Difficulty in attracting suitable applicants; • Often a single supervisor; • Low rate of pay (for apprentices and full-time PhD students) (Stipend $23,000 p.a., comparable to second year cooking apprentices); • National concern about attrition and retention, and about quality.
Research method • Pre-existing interviews from the Psychological Contract project (Smith, Walker & Brennan Kemmis, 2011) and the Apprentice Demand project (Smith & Bush, 2010); • Phone or face-to-face interviews with six Deans/Directors of Graduate Studies using similar interview protocol; • Analysed two interviews from each for this paper.
Nature of organisations • DDOGS- Capital Uni (‘Group of Eight’) (2500 students) and Regional uni (600 students); • Apprentice managers- Power Co electricity distribution (240 apprentices) and Electro GTO (250 apprentices) (group training organisation); • All were multi-site except Capital Uni • Capital Uni was highly devolved; Electro GTO had the added complication of host employers; • Capital Uni and Cable Co seen as ‘elite’ with high completion rates.
Structures • The unis and the companies had both central and Faculty/department arrangements • The companies had ‘field officers’ • All organisations had ‘workplace supervisors’
Recruitment and selection • Importance of good selection; • Processes much more rigorous in companies; unis often selected on paperwork; • Unis constrained by national guidelines; • Unis more relaxed about applicant quality and willing to ‘rescue’; • Universities found it difficult to attract enough high quality applicants; the companies had many applicants but quality not always good
Recruiting for the profession • Capital Uni considered it was supplying a substantial part of the research workforce of Australia • Cable Co supplied the electricity distribution industry of Queensland; Electro GTO by its nature supplied the industry • Cable Co and Capital uni paid over the ‘award rate’
Performance management • Formal progress reports in both unis and in Cable Co. • In all cases issues arose re open and honest reporting I don’t think we’re particularly good at that because often students will get to the end of their PhD and it’s always been known there is a problem (but it hasn’t been written down) (Capital Uni) • Training provided for supervisors Every truck has a document that shows the requirements of supervision (Cable Co)
Pastoral care • This was considered important in all cases • The companies had field officers • The unis differed: Capital Uni expected that supervisors would take some role; Regional Uni considered students should access normal support services available to all uni students
Expectations • Similar among the types of organisations eg responsibility of organisation to provide support • Emphasis on quality differed: companies emphasised their own responsibility to ‘produce good quality tradesmen’ (sic) while unis emphasised ‘excellent research’ as the responsibility of the student • All organisations emphasised expectation of student to follow correct prodcuedres (safety, punctuality, ethcis)
Quality systems: example from each • Cable Co: Roster system to ensure broad experience • Electro GTO: Service agreements between the GTO and the host employers • Capital Uni: Coursework for all PhD students (optional but 85% take-up). Exit point available after this. • Regional Uni: More rigorous approach to selection, with alternative entry paths for those rejected.
Similarities • Major problem for quality and for proper care is distributed responsibility The obligation (is) for everyone, from the supervisor and local staff right up to the Vice-Chancellor … it’s very hard to get into what’s happening with the supervisor and we’re trying to improve that at the moment (Capital Uni)
Transferable tips • Exit point as at Capital Uni (=Certificate II?) • More rigorous selection needed at unis as per apprentices • Over-award payment for mature students • Need for an overseeing person – DDOG or apprentice master (Regional Uni has recently abolished the position) • Limitations: Project is small-scale and conclusions can only be tentative; electrical industry is considered high status compared with others; the interviews from the three projects don’t quite align; there are differences between the two groups. • Further analysis may reveal more ‘tips’: need for more research, too.