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Lync 2010 – Hosted UC. Annelies Bulkens UC Product Marketing Manager. Why All the Fuss?. Big Launch Year. 450 launch events, 66% partner driven! 1,700 people trained at partners Managed deployment programs grew 300% More than 120 case studies Continued double digit growth.
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Lync 2010 – Hosted UC Annelies Bulkens UC Product Marketing Manager
Why All the Fuss? Big Launch Year • 450 launch events, 66% partner driven! • 1,700 people trained at partners • Managed deployment programs grew 300% • More than 120 case studies • Continued double digit growth Industry Momentum “Microsoft Lync Server 2010 passed an aggressive SIP Load Torture Test without dropping any calls or reporting errors in the 4,000,000 call attrition test. This…is the best we have seen to date for any Unified Communications / IP PBX product we have tested.” -- Miercom, January 2011 “Microsoft is doing what a disruptive competitor does -- rethinking what communication is.” -- ComputerWorld "What we have with the Microsoft release [of Lync] is really an important step toward clarifying what the next generation of communication would look like," -- Bern Elliot, VP research at Gartner “Lync is probably the most important thing to happen to the office worker since the PC came along.” -- Bill Gates, Nov 2010
Communications Rapidly Changing Entertainment Business Productivity
Lync 2010 Connects People in New Ways Enterprise Voice Audio, Video, Instant Messaging Web Conferencing and Presence
Partnering Opportunities with Lync ISVs System Integrators Telco & Hosting Service Providers Device & Infrastructure
EMEA Hosting Market Trends • Huge drive for UC Voice as a managedservice: • 40 partners (Telcos, Hosters, SIs) • 400% UC seatsgrowthYoY • Driven by: • Opex vsCapex • Enterprise outsourcing • On prem to Hosted IP PBX • Hosted Lync cross sell to SaaS => $150 + ARPU Western Europe Hosted Vs. Premises-Based IP PBX Business Voice Connection Installed Base, 2009–2014, IDC
Going to Market with Hosters • Telcos, Hosters & SIs • Tier 1 Telcos • 2 options for Service Providers Hosted UC/Voice • UC overlay vs PBX replacement? • Strong GTM plan and support iscritical • Build In-house • White Label UC Voice
Hosting Works Across Segments Microsoft’s Cloud Customer’s Premise Partner’s Cloud SMB Enterprise SMB
Hosting Roadmap • Now to December 2011 • December 2011 and Beyond HMC 4.5 + OCS 2007 • IM, Presence • Conferencing Lync 2010 Server • IM, Presence • Conferencing • Voice Lync 2010 Hosting Pack • IM, Presence • Conferencing • Voice Lync 2010 Server • IM, Presence • Conferencing • Voice Multitenant Dedicated
Hosting Targeting Target Market Enterprise SMB Sales MotionAlignment EPG Field and O365 Partner Go-to-Markets Multitenant Key Licensing Enablers License Mobility SPLA License Mobility Dedicated Key technologyenablers Lync Server Virtualization Lync Hosting Pack
Lync is a big bet for Microsoft Communications is core to Productivity We are committed to this space