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So You Want to Do CDS. A C-Level Introduction to Clinical Decision Support. What is Clinical Decision Support (CDS)?.
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So You Want to Do CDS A C-Level Introduction toClinical Decision Support
What is Clinical Decision Support(CDS)? Clinical decision support is a process for enhancing health-related decisions and actions with pertinent, organized clinical knowledge and patient information, to improve health and healthcare delivery. Source: Improving Outcomes with CDS: An Implementer’s Guide, HIMSS 2011
The Components of CDS • Information recipients • Include patients, clinicians and others involved in patient care delivery • Information delivered • Include general clinical knowledge and guidance, intelligently processed patient data, or a mixture of both • Information delivery formats • Drawn from a rich palette of options that includes data and order entry facilitators, filtered data displays, reference information, alerts, and others. Source: Improving Outcomes with CDS: An Implementer’s Guide, HIMSS 2011
Like a GPS, CDS supplies information tailored to the current situation, and organized for maximum value.
Types of CDS • Drug-Drug Interactions • Drug-Allergy interactions • Dose Range Checking • Pick lists • Standardized evidence based order sets • Links to knowledge references • Links to local policies • Alerts • Rules to meet strategic objectives (core measures, antibiotic usage, blood management) • Documentation templates • Relevant data displays • Point of care reference information (i.e. InfoButtons) • Web based reference information • Diagnostic decision support tools
CDS is a Strategic Tool • CDS is a strategic tool for achieving an organizations priority care delivery objectives. • Some objectives are driven by external forces such as payment models and regulations related to improving care quality and safety • Other objectives are driven by internal needs for improving quality and patient safety, reducing medical errors, increasing efficiency and other performance enhancements.
Examples of The Value of CDS • Quality • By guiding users to best practices • Safety • By verifying an action was the intended one • Cost • Catching duplicate or unnecessary orders • Documentation • By bringing forth documentation tools based on a diagnosis or problem • Communication • Of system priorities or initiatives • Among providers of patient status
CDS can reduce errorsReduced dosing errors after implementing CDS with CPOE Teich JM, Merchia PR, Schmiz JL, Kuperman GJ, Spurr CD, Bates DW. Effects of physician order entry on prescribing practices. Arch Int. Med. 2000 Oct 9;160(18):2741-7
CDS can improve adoption of best practices Use of recommended H2 blocker before and after CPOE Teich JM, Merchia PR, Schmiz JL, Kuperman GJ, Spurr CD, Bates DW. Effects of physician order entry on prescribing practices. Arch Int. Med. 2000 Oct 9;160(18):2741-7
Challenges of implementation • Speed • Usability and workflow • Avoiding over-alerting • Cultural change • Management backing • Clinical leadership backing
Need for Leadership Commitment • CDS interventions impact workflow throughout an organization; therefore leadership at all levels must understand and support the efforts • CDS programs require ongoing investment of capital and personnel • A champion is required to be a change agent and lead the charge
CDS Does Not Make Policy • CDS should not be thought of as the only tool available to solve the organization’s problems or communicate change. There are clear limitations to CDS interventions. • When new policies or procedures are established, they should be thoroughly discussed by all relevant stakeholders before they appear in a CDS intervention.
Implementation skill is criticalDavies winners assessment of amount of effort spent on design and implementation Design Implementation And once implemented, it must be maintained; an ongoing process
Ensuring a Successful CDS Program • The value of the CDS to the organization must be consistently and continually communicated at all levels • Close monitoring of all CDS must occur regularly to ensure validity. All efforts should be made to prevent alert fatigue. • Successful CDS programs implement interventions WITH the stakeholders, and not TO the stakeholders • CDS programs are a long-term commitment, must be prepared for the long haul • Be prepared to deal with resistors and detractors, including the ability to answer any negative articles that appear in the literature • Done well, it will help you improve the quality, safety and efficiency of the care you provide your patients while reducing your costs
HIMSS CDS Web Site: http://www.himss.org/ASP/topics_clinicalDecision.asp For More Information