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What image comes to mind when you hear the word “marketing”?. Marketing. Originates with needs and wants Available alternatives. Consumer choice is guided by value, costs, and satisfaction. Products available through self-production, coercion, begging and exchange . Marketing….
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What image comes to mind when you hear the word “marketing”?
Marketing • Originates with needs and wants • Available alternatives
Consumer choice is guided by value, costs, and satisfaction. Products available through self-production, coercion, begging and exchange. Marketing…
Marketing applicable to… • Goods – physical • Services • Experiences (Walt Disney’s Magic Kingdom) • Events • Persons • Places • Properties (real estate, stocks) • Organizations • Information • Ideas
Assuming consumer chooses bottled water, how does company persuade them to pick their brand?
Develop Marketing Strategy • Identify target market, segment • Determine objectives • Select Best Price, Product, Promotion, Distribution
DASANI®Treat Yourself Well. Everyday. DASANI is purified, noncarbonated water enhanced with minerals for a pure, fresh taste. It's Coca-Cola North America's first bottled water - sold in the U.S. and Canada since 1999. Packaged in recyclable light-blue tinted bottles, DASANI is also enjoyed in the Cayman Islands and Dominican Republic. With an emphasis on health and wellness, DASANI's new advertising campaign, "Treat Yourself Well. Everyday," features music from R&B bands and emphasizes the emotional and physical gratification that a healthy lifestyle provides. DASANI is sold in a special 12-ounce plastic bottle that can be dispensed from 12-ounce can vending machines and is featured on innovative underground advertising on tunnel walls in Atlanta's transit system. DASANI®Treat Yourself Well. Everyday. DASANI is purified, noncarbonated water enhanced with minerals for a pure, fresh taste. It's Coca-Cola North America's first bottled water - sold in the U.S. and Canada since 1999. Packaged in recyclable light-blue tinted bottles, DASANI is also enjoyed in the Cayman Islands and Dominican Republic. With an emphasis on health and wellness, DASANI's new advertising campaign, "Treat Yourself Well. Everyday," features music from R&B bands and emphasizes the emotional and physical gratification that a healthy lifestyle provides. DASANI is sold in a special 12-ounce plastic bottle that can be dispensed from 12-ounce can vending machines and is featured on innovative underground advertising on tunnel walls in Atlanta's transit system.
Easy to Learn Easy to Do Hard to Do Hard to Learn Perceptual Map Of Marketing ACC FIN MHR MKT
Why Marketing Hard To Do • CB Tricky To Predict • CB Varies Based on Interaction of 4Ps • Delayed Consumer Responses • Competition Unpredictable • Allocation Among Multiple Products • Marketing Goals Vague or Nonexistent
Types of Marketing Mistakes • Conservatism & Complacency • Reckless Growth • No SCA • Ignore Environment • Wrong Target Market, Product, Price, Promotion, and/or Public Image
Examples of Marketing Decisions • How to choose right market segment(s)? • How can we differentiate our offering? • How should we respond to customers who press for a lower price? • How can we compete against lower-cost, lower-price rivals? • How far can we go in customizing our offering for each customer? • How can we grow our business?
Marketing Decisions • How can we build stronger brands? • How can we reduce the cost of customer acquisition and keep customers loyal? • How can we tell which customers are more important? • How can we measure the payback from marketing communications? • How can we improve our sales force productivity? • How can we manage channel conflict? • How can we get other departments to be more customer oriented?
Objectives of Course • Use Case Analysis • To Become More Effective Marketing Decision Makers • To Solve Problems as Part of a Team • To Develop Creative Solutions
Types of Case Analysis • Evaluate the Solution(s) to a Problem • Recommend & Justify Solution(s) to Problem • Determine Problem(s); Recommend & Justify Solutions(s)
Steps in Case Analysis • Analyze Situation • External Analysis – Opportunities, Threats • Internal Analysis – Strengths, Weaknesses • Identify Problem(s)/ Decision(s) • Determine Marketing Objectives • Identify Alternatives • Identify Decision Criteria & Evaluate Alternatives • Recommend Alternative Course of Action • Provide Detailed Plan for Implementation