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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
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This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. A new Job profile: E-Facilitator for eInclusionFunctional Hybrids between ICT Teaching and Community Managementresults from 4 EU LLP funded development projectsNatacha Moquet & Dr. Bastian Pelka
possible interventions Access barriers (Wilson 2005): telecentre activities Provide computers and internet access Computer use for free Provide training for teachers and trainers, foster development and recognition of new professional profiles ? Support local content production Support local content production Provide computers and public internet access Active lobbying, issuing studies Interventions for eInclusion Sources: Rößner, Michael (2010): Partizipation, Exklusion und Inklusion von jugendlichen Mediennutzern im Internet: Zur lebensweltlichen Relevanz der barrierearmen Zugänglichkeit. Eine empirische Studie. Tübingen.: http://tobias-lib.uni-tuebingen.de/volltexte/2011/5582/pdf/DissRoessner.pdf P. 45, 47 Wilson, Ernest: The Information Revolution and Developing Countries. The MIT Press, Cambridge, Massachusetts, 2005: 306.
eInclusion for vulnerable people needs spaces and people • Spaces: trusted, safe, close, free and public -> Telecentre • People: trusted, competent -> eFacilitators
Project strand, LLP 2009……………..2010…………….2011……………2012………………..2013…………..2014….. Telecentre learning Content Job skills ICT Skills Source: „KC4all“, Grundtvig Job profile: eFacilitator Job skills ICT Skills Source: „vet4e-I“, LdV Community management Elderly Youth ICT skills recognition Source: „eScouts“, LdV Transfer Sustainability Transfer to other countries Sources: „Trans eFacilitator“, LdV „Raise4eI“ LdV Professio-nalisation HR Knowlegde Management recognition Source: „…“
Working in a network Organising Digital literacy workshops Digital Video DL for young people Facilitating job seeking DL for people with disability DL for migrants Managing projects and funds Volunteering in online centres Digital Photography Managerial Transversal GNU/Linux Ubuntu Resources to support facilitation task Technical Starting up an online centre OpenOffice Blogs Web 2.0 DL for older people Windows Exchanging good practices with other countries Gender issues Social Gimp DL for children DL for people living in rural areas Online procedures for bureaucratic issues Dreamweaver Foreign languages
The eFacilitator profile • The profile is closer to social work than ICT teaching • Relevance of easy, low level ICT (Internet, social media, chat) • High demand for target group knowledge, motivation • High demand for job skills knowledge • Innovation: Combination of ICT + Job skills + community building • Taking advantage of PIC/library/etc. infrastructure
Outlook • Challenge: Recognition of profiles • Ongoing in six European countries • Vocational or higher education pathway? • Challenge: labour market studies • Challenge: provide sustainability and quality, approach: further professionalization by knowledge management (“Academy”)