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KAISER PERMANENTE GETTING CARE IN EUGENE AND SPRINGFIELD Lane Community College October 2019

Explore how to access care at Kaiser Permanente and PeaceHealth medical offices in Eugene and Springfield. Get details on virtual care, specialty care, pharmacies, vision services, and alternative care benefits. Learn about enrollment, customer service, and additional tools and resources for optimal healthcare management.

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KAISER PERMANENTE GETTING CARE IN EUGENE AND SPRINGFIELD Lane Community College October 2019

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  1. KAISER PERMANENTE GETTING CARE IN EUGENE AND SPRINGFIELD Lane Community College October 2019 Presented by: Shelly Taylor Senior Associate Account Manager Nancy Oliverio Engagement Specialist

  2. ACCESSING CARE KAISER PERMANENTE DOWNTOWN EUGENE MEDICAL OFFICE CONVENIENTLY LOCATED 101 W 13th Ave. Appointing, Questions + 24/7 Advice 1-800-813-2000 kp.org/newmember

  3. ACCESSING CARE PEACEHEALTH MEDICAL OFFICES • PeaceHealth Medical Group Santa Clara • PeaceHealth Medical Group • RiverBend Pavilion • PeaceHealth Medical Group Cottage Grove • PeaceHealth Medical Group Florence

  4. ACCESSING CARE VIRTUAL CARE • 24/7 Advice Nurse • Telephone Appointment With Your Doctor • Email Your Doctor • Video Visit With a Kaiser Permanente Doctor

  5. OEBB 2019 – 2020 Benefit Summary Plan 1 *This is a summary of some benefits and their copays and coinsurance. For specific information about your covered health plan benefits, limitations, and exclusions, including those not listed in this summary, please see your Evidence of Coverage. 5| 2020 OPEN ENROLLMENT

  6. PeaceHealth Specialty Care • Pacific Women’s Center • Eugene Pediatric Association • Slocum Orthopedics • Willamette Valley Cancer Institute NW Health Partners/NW Surgical Specialists • Kaiser Permanente SPECIALTY CARE NETWORK 1 | ENROLLMENT MEETING || DATE

  7. HOW TO FIND A PROVIDER/LOCATION kp.org/doctors-locations

  8. ACCESSING CARE PHARMACIES AND MAIL ORDER Eugene/Springfield Area Pharmacies Albertsons Sav-On Pharmacy- Coburg Albertsons Sav-On Pharmacy- Royal Hirons Drug- E. 18th Hirons Drug- Franklin Safeway Pharmacy- Pioneer Pkwy Convenience of Mail Order RX Save a trip to the pharmacy 90-day supply for price of 2 copays Convenient refills at kp.org

  9. ACCESSING CARE VISION SERVICES Routine Vision Exams Oregon Eye Associates PeaceHealth Eyecare *Excludes hardware benefits

  10. ACCESSING CARE ALTERNATIVE CARE OEBB Alternative Care Benefits CHP Partnership in Eugene – Springfield

  11. New Member Welcome Team • Member Services • Account Team CUSTOMER SERVICE 1 | ENROLLMENT MEETING || DATE

  12. Online wellness tools • Healthy lifestyle programs • Personal wellness coaching • Cost Estimator • Away from Home ADDITIONAL TOOLS AND RESOURCES

  13. THANK YOU FOR YOUR TIME QUESTIONS? 21| ENROLLMENT MEETING | DATE

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