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Super User Webinar Two “ Helping Users Prepare for Training”

Super User Webinar Two “ Helping Users Prepare for Training”. Presented by: Project Compass Organizational Change Management Team 07/9/2009. Helping Users Prepare for Training. Webinar Objectives Prepare Super Users to Meet Their July Objective to “Help Users Plan their Training”

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Super User Webinar Two “ Helping Users Prepare for Training”

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  1. Super User Webinar Two“Helping Users Prepare for Training” Presented by: Project Compass Organizational Change Management Team 07/9/2009

  2. Helping Users Prepare for Training • Webinar Objectives • Prepare Super Users to Meet Their July Objective to “Help Users Plan their Training” • Provide Super Users with special tools and support to play this role

  3. Agenda • Welcome – Teresa Hauck • Special Guest – Christopher Uher, Project Compass Dir. • Review of Progress to Date • Suggested July Activities • Tools and New Information • What’s Next • Questions? Presenters: Teresa Hauck and Zee Mehar

  4. Christopher Uher– Project Director, Project Compass

  5. Super User Objectives We’ll achieve this objective in four step-wise phases.

  6. Enabling Change - The Super User’s Role July August June September

  7. Reinforce Learning Help Users Plan Their Training Enabling Change - The Super User’s Role Provide Transition Support Prepare Yourself for Change July August Enabling Change June September June

  8. June – Prepare Yourself for Change Prepare Yourself for Change June

  9. June – Prepare Yourself for Change Do you have any questions, concerns or additional needs related to your “June – Prepare Yourself for Change” activities?

  10. Reinforce Learning Help Users Plan Their Training Enabling Change - The Super User’s Role Provide Transition Support Prepare Yourself for Change July August Enabling Change September June

  11. Suggested Activities - July

  12. Project Compass Training Schedule DRAFT

  13. UPK -FAQ

  14. Project Compass Expense Report Course

  15. Project Compass Expense Report Course

  16. Project Compass Expense Report Course

  17. Suggested Activities - July

  18. Project Compass Learning Process Communications Direct Employees to the PC Website Establish Your Learning Path Project Compass Learning Path Tool Employee’s Suggested Learning Path • Confirm the suggested learning path by reviewing Course Designs in the Course Catalog. (Employee) • Agree on learning path and pre-go-live priorities. (Employee with Manager)

  19. Learning Path Tool

  20. Suggested Activities - July

  21. Super User Webinars, Open Houses, and Workshops • Since much of our training is Distance Learning, we expect that learners may want an opportunity to talk to a subject matter expert about what they’ve learned. • Super User Webinars - Pre-arranged webinars where the Super User reviews key points from the courses, and leads a question and answer session • Super User Open Houses – Pre-arranged “open house” events where learners may drop in to ask their questions in person. At the Open House, the Super User may also run demonstrations. • Super User Workshops (ad hoc, local) - Some Super Users may additionally want to conduct a local workshop for smaller groups of employees within their area. • The Project Compass change management team will proactively schedule and support Webinars and Open Houses. • Local Super Users may arrange for Super User workshops as desired. DRAFT

  22. Super User Webinars and Open Houses * The Grants Open Houses will present all related course material, and are positioned as an alternative to the distance learning course DRAFT

  23. Exclusive Webinars for Super Users • In advance of the general Webinars and Open Houses, have arranged special private sessions for you • July, before the general webinars for all employees • Not published for others

  24. Super User Workshops • Some Super Users may additionally want to conduct a local workshop for smaller groups of employees within their area. • “Ad Hoc” • “Local” • How do you go about planning one? DRAFT

  25. Super User Web Page

  26. Suggested Activities - July

  27. Reinforce Learning Help Users Plan Their Training Enabling Change - The Super User’s Role Provide Transition Support Prepare Yourself for Change July August Enabling Change September June

  28. Summary - Super User Timeline Next Webinar! Wednesday, August 5th 10-11am Friday, August 7th 9-10am

  29. Reminder – How to Stay Connected! • E-mail the Project Compass Change Management Team! • compass@emory.edu • Project Compass Website • http://www.compass.emory.edu • Super User Web Page • Key Communications • Project Compass Management Bulletins (weekly) • Super User Webinars (monthly)

  30. Questions?

  31. Thank you!

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