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NIFHA – October 2014. Brendan Sarsfield CEO Family Mosaic. Introducing Family Mosaic. Landlord Care and Supported Housing (CaSH) Provider Developer Community Catalyst g15 Member. Family Mosaic Money. Turnover £245m Surplus £71m CaSH turnover £60m Surplus £3m. Leadership.
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NIFHA – October 2014 Brendan Sarsfield CEO Family Mosaic
Introducing Family Mosaic • Landlord • Care and Supported Housing (CaSH) Provider • Developer • Community Catalyst • g15 Member
Family Mosaic Money • Turnover £245m • Surplus £71m • CaSH turnover £60m • Surplus £3m
Leadership What is my role? Internally – Guardian of the values - Direction - Culture - Appoint good people - A Chameleon Externally • Family Mosaic promotion • Sector Leadership
Direction • Health, Wealth and Wellbeing Through Housing • 1000 jobs in 3 years • Saving NHS £3m p.a. • 500 residents into Home Ownership
Culture We Can • Pleasing the Customer • Achieving Results • Business Awareness • Team Working • Communicating Effectively • Positive Approach To Change • Leading and Motivating • Learning & Development • Technical Competence
Supporting the Brand and Culture • Manifesto • WOW! • No Going Back and Compassion Conference • Research Programme
Why Sector Leadership? - Filling the Void - Enhances the Brand - Punching above our weight
Lessons for Northern Ireland Being Ahead of the Market • Overheads/Efficiencies • Demonstrate Value – Economically and Socially • Redesign the Product • Compete and Consolidate
Conclusion Our greatest strength is our independence. Build it, Use it but don’t Abuse it For the Benefit of your Customers