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MS Dynamics CRM(USA) • Microsoft Dynamics CRM: • Microsoft Dynamics CRM is all about Customer relationship management (CRM). MCD-CRM takes care of customer satisfaction and loyalty for further business growth and sustenance of business expansion, and that is why professionals with Microsoft Dynamics CRM specialization has wide demand in business management trade
MS Dynamics CRM(UK) • Introduction • MSCRM Basics • MSCRM Introduction • MSCRM Architecture, Layers and Technology • MSCRM Basic Navigations • Accounts, Contacts , Activities www.magnifictraining.com
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MS Dynamics CRM(USA) • Business Management • Fiscal Year, Business Closures • Goal Metrics • Facilities and Equipment’s • Queue management (Configuring POP3, SMTP, Gmail) • Resource Group • Quota, Sales Territories, Site Management • Subjects, Connection & Relationship Roles. • Administration • System Settings, Server Settings • Business Unit, Security Roles creations. • Field Security Profiles • Team, User Creation • Access and Privileges • Auto Numbering, Languages Settings www.magnifictraining.com
MS Dynamics CRM(USA) • Administration • System Settings, Server Settings • Business Unit, Security Roles creations. • Field Security Profiles • Team, User Creation • Access and Privileges • Auto Numbering, Languages Settings • Customization& Solutions • Customization of System Entity, Custom Entity • Entity Creation, Attribute Creations • Form Creation, Section, Tabs, I frames, www.magnifictraining.com
MS Dynamics CRM(USA) • Relationship (1:N, N:1, N:N) • Views creation • Templates creation (Email, Contract, KB) • Understanding Solutions • Import & Export Customization • Document Management • Document Management • Share point Document Locations • Components Management www.magnifictraining.com
MS Dynamics CRM(USA) • Report Management • Dashboard Creations • Customizing Reports • Import and Exports of Reports • Customizing RDL files with Business Intelligence Studio (Basic) • Goal Management • Goal Audit Settings • Entity and Field Audit Settings • Audit Log Management • Audit Summary www.magnifictraining.com
MS Dynamics CRM(USA) • Workflow Creations • Process Creations • Process Triggers, Loops, Branch, Chain • Process Export, Import and Publish • Workflow Rules www.magnifictraining.com
MS Dynamics CRM(USA) • Import and Exports of Reports • Customizing RDL files with Business Intelligence Studio (Basic) • Goal Management • Goal Audit Settings • Entity and Field Audit Settings www.magnifictraining.com