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SAP CRM Training Content :- Overview of SAP ERP and SAP CRM Introduction to SAP CRM Overview of CRM 2007 Architecture Channel of CRM CRM Application Role in my SAP CRM SAP CRM ONLINE TRAINING IN PUNE
Base Customization/Master Data (SAP CRM7.0 & SAP ECC 6.0): Overview of CRM Server Technology Account Management (Business Partner master) Product master Organization management Territory management Transactions processing Items Categories Activity management Partner processing Status Profile Actions Pricing fundamentals (ECC 6.0) Condition technique and pricing procedure determination (ECC 6.0) SAP CRM TRAINING
CR580-CRM User Interface (Web UI): UI concepts and UI V’s SAP GUI Business roles Authorization roles Navigation bar profile Work center link group Direct links and logical links Enhancing the existing business roles Linking business role to org model Transaction launcher ONLINE TRAINING SAP CRM IN PUNE
CRM SALES:- The Sales cycle Opportunity Management Copying control Process in Quotation and Order Management Quotation Management Order Management Special Functions in Quotation and Order Management Visit Planning Contract Management Status Management Transactions processing Partner processing Mapping Sales Transaction between SAP ERP à SAP CRM SAP CRM TRAINING & CERTIFICATION
CR600-Marketing: Marketing Planner & Campaign Management Marketing Calendar Personalized Mail Forms Segment Builder Customer Segmentation, Attribute List, Info sets Product Proposals Campaign Automation External List Management Lead Management Lead Questionnaire SAP CRM TRAINING IN HYDERABAD
CRM MARKETING:- Overview on SAP CRM Sales Marketing planning & Campaign management Marketing Calendar Marketing Analytics Segmentation of business partners Segment builder tool Personalized mail forms External list management Product Proposal Lead Management SAP CRM ONLINE TRAINING PLACEMENTS
Sales: The Sales cycle Opportunity Management Copying control Process in Quotation and Order Management Quotation Management Order Management CRM SERVICES:- Overview of CRM Service Installed Base Management and Individual Objects Service Agreements and Service Contracts Service Plans ONLINE SAP TRAINING IN AUSTRALIA
CR410-Interaction Center (Web Client): Agent Function and Processing IC Agent Inbox IC Web Clint Profile IC Web Clint Functions IC Manager Portal Communication Architecture CR500-Middleware: Middleware overview Administration Console Business Objects Customizing Objects Condition Objects B Doc Modeler, B Doc Messages Replication & Realignment SAP CRM ONLINE TRAINING IN CANADA
CRM MIDDLEWARE:- CRM Middleware Overview Concepts of Middleware Administration Console Adapter Objects Initial Load, Delta Load BDocs and types of BDocs BDoc Modeler Data exchange between R/3 backend Monitoring and Error handling SAP CRM ONLINE TRAINING CLASSES