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Guest Network Access Infoshare

Guest Network Access Infoshare. Technology Services. Agenda. Options available to guests KSB (departmental) responsibilities Guest responsibilities Technology Services responsibilities. IU “Guest Account” Descriptions.

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Guest Network Access Infoshare

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  1. Guest Network Access Infoshare Technology Services

  2. Agenda • Options available to guests • KSB (departmental) responsibilities • Guest responsibilities • Technology Services responsibilities

  3. IU “Guest Account” Descriptions There are numerous accounts at IU that can be described as “Guest” accounts. Different systems have different definitions of “Guest” UITS Accounts Chart: Chart of account eligibility at IU

  4. IU “Guest Account” Descriptions Network Access account (most commonly, but incorrectly, referred to as a “Guest” account) Intended for use by visitors to IUB who need nothing more than Internet access via their own laptop through the IU wireless network. This account is available at no charge. See: At IUB and IUPUI, what is a Network Access account, and how do I get one?

  5. IU “Guest Account” Descriptions Conference account Intended for use by participants of IU-sponsored conferences, workshops, or special programs who need access to secure IU-owned computing resources, such as the wired IU network, STCs, or network printing services. Note: Conference technology fees may be assessed* per participant for these accounts; see Conference use of the Student Technology Centers *may be waived if no UITS-owned resources will be used by the conference making the request.

  6. IU “Guest Account” Descriptions Affiliate account Intended for individuals who are affiliated with IU, such as contractors and researchers, but who are not officially IU students, faculty, or staff (including hourly staff). These accounts must be sponsored by an IU faculty or staff member and may take a few days to get approved by UITS. See Information about sponsored computing accounts for IU affiliates

  7. IU “Guest Account” Descriptions Guest account Intended for individuals with no formal relationship with Indiana University. Guest accounts are used primarily to access Oncourse & Onestart Guest accounts can be, and are, created by the guest themselves at https://itaccounts.iu.edu– no KSB Departmental sponsorship or actions are required.

  8. Networking Options Available to Guests Laptop Access Wireless - Requires IU “Network Access” account & passphrase - Quick (no 10 minute wait time) - Typically does not require VPN - Most laptops have built-in wireless Wired - Requires IU “Affiliate” or “Conference” account & passphrase - Typically does not require VPN - Does require IU specific Ethernet cable - Requires 10 minute wait & reboot to register MAC address with UITS

  9. Networking Options Available to Guests, cont. Desktop Access Requires IU “Affiliate” or “Conference” account & passphrase Requires access to IU desktop workstation (CG 3075, BU 419, etc)

  10. Networking Options Available to Guests, cont. Printing to Kelley network printers Access to shared KSB network storage Use of presentation equipment (classroom technology, projectors, microphones, etc) All of the above items require departmental sponsorship.

  11. KSB (departmental) responsibilities Network Access Account Creation: https://accountmgmt.exchange.iu.edu/IUNetworkAccess/ Conference & Affiliate Account Creation: https://itaccounts.iu.edu Sending pre-visit information to guest (see http://www.kelley.iu.edu/TS/ServicesSupport/CustomerSupport/Forms/page3823.html) Conveyance of guest account username & passphrase to guest user when they arrive Contact TS for Ethernet cable (if needed), access to KSB network printers/resources or troubleshooting

  12. Guest User Responsibilities User may need to be Administrator (or be able to login as Administrator) for purposes of adding/modifying software (VPN, printers, etc) User will need to adhere to UITS Guest user policies For more info, see: http://itpo.iu.edu/policies/cupr.html

  13. Technology Services Responsibilities Tech Services can assist departments in the following areas: Granting permission to KSB printers, file servers, etc, based upon timely request from sponsoring KSB department – last minute requests may not be able to be fulfilled Tech Services can attempt to assist departments and guests: Troubleshooting VPN client settings Depending on computer settings, user level access, and other variables, TS may not be able to configure some machines to successfully connect to the IU network

  14. Summary • Department sponsoring guest is responsible for creation of guest network accounts in a timely manner • Department sponsoring guest is responsible for management of guest username/passphrase • Guest may/may not need to have administrator level access on their own laptop (depends on specific needs of visitor) • TS is responsible for granting permission to KSB network resources, such as printers & file servers, per departmental request

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