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Cause-and-Effect Diagram Learning Objectives. To understand how Cause-and-Effect Diagrams are used during process investigation To be able to construct a Cause-and-Effect Diagram. Cause-and-Effect Diagram Definition. Used to map variables that may influence a problem, outcome, or effect
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Cause-and-Effect DiagramLearning Objectives • To understand how Cause-and-Effect Diagrams are used during process investigation • To be able to construct a Cause-and-Effect Diagram
Cause-and-Effect Diagram Definition • Used to map variables that may influence a problem, outcome, or effect Also called: • Ishikawa diagram • Fishbone diagram
Cause-and-Effect DiagramProcess 1. Draw the diagram’s skeleton. 2. Write the problem or desired outcome in the box at the end of the arrow. • Equipment • Environment • Procedures • People 3. Brainstorm potential causes. 4. Review and refine causes.
