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Introduces the people and groups who work in advertising. Segmentation, Targeting and the Marketing Mix. Chapter 4 Objectives. Describe the role of marketing in creating satisfying exchanges. Explain the role of advertising in communicating a product’s utility.
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Introduces the people and groups who work in advertising Segmentation, Targeting and the Marketing Mix
Chapter 4 Objectives Describe the role ofmarketing in creating satisfying exchanges Explain the role of advertising in communicating aproduct’s utility Discuss how target marketing affects the firm’s advertising strategy Identify the various methods advertisers use to segment and aggregate consumer and business markets Explain the purpose and importance of branding Describe the elements of the marketing mix and the role of advertising in the mix
Utility Customer’s Seller’s Awareness Attitude Interest Context of Advertising:Marketing Key Concepts Utility Exchanges Perception Satisfaction
The Market Segmentation Process 1. Identify people with shared needs and characteristics
The Market Segmentation Process 1. Identify people with shared needs and characteristics 2. Aggregate these groups into market segments according to their mutual interest in the product’s utility
Types of Markets Two Types Consumer Business
Sole Users Semi-Sole Users Discount Users Aware Nontriers Trial/Rejectors Repertoire Users Volume Segmentation Benefit Segmentation Market Segmentation Behavioristic User-Status Variables Usage-Rate Variables Purchase-Occasion Variables Benefits-Sought Variables
Market Segmentation This Crate and Barrel ad targets sole users and repertoire users
Market Segmentation Heavy users: Hardee’s ad marketing the Thickburger
User Status Variables User-Rate Variables Purchase-Occasion Variables Benefits-Sought Variables Market Segmentation Behavioristic User Status, User Rate, Purchase Occasion, & Benefits-Sought Variables Geographic Demographic
Market Segmentation Demographic segmentation: Hispanic ad spending growth by medium
Market Segmentation Demographic segmentation: Heavy usage patterns of various age groups
Behavioristic User Status, User Rate, Purchase Occasion, & Benefits-Sought Variables Geographic Demographic Geodemographic Segmentation Market Segmentation Psychographic VALS MindBase BehaviorGraphics
MarketSegmentation Psychographic segmentation: VALS
Market Segmentation Psychographic segmentation: Adidas placed ads along the Boston Marathon route to target young people who define themselves by their athletic achievements Insert left panel of Adidas ad(p. 180) (ritual/shock/denial/isolation ad panel) Position = 2.9” horizontal, 1.5” vertical Size = 2.8”wide Resolution = 300 dpi Insert right panel of Adidas ad(p. 180) (affirmation/despair/renewalad panel) Position = 5.9” horizontal, 1.5” vertical Size = 2.8” wide Resolution = 300 dpi
Fewer, more-concentratedbuyers Organizationalbuyingbehavior Complexity:Manufacturers, Resellers,Brand Partnerships Market Segmentation:Business, Government, & Industry Differencesfrom ConsumerMarkets
Market Segmentation:Business, Government, & Industry The NAICS hierarchy and codes can be used to search for prospective clients
Product Price Place Promotion The Target Marketing Process 1. Select a target market from the market segments identified 2. Use the 4Ps of the marketing mix to shape a product concept for the market
Target Market Selection Land Rover ad appeals to customers who want both safety and function
The Product Element Insert ex. 6.11, p. 188 Product life cycle curve Position = 2.66” horizontal, 1.26” vertical Size = 5.84” WIDE Resolution = 300 dpi
The Product Element Jeep positions itself as the “only one” to go anywhere on the planet
The Product Element World’s most valuable brands
The Price Element Price Factors: Demand Corporate Goals & Strategies Production &Distribution Competition
Network Buyer Club Intensive Selective Push/Pull Exclusive The Place (Distribution) Element Direct Indirect
DirectMarketing Product Advertising Personal Selling Sales Promotion Public Relations The Promotion Element Marketing Communication Types