Kerstin Stebel Atmosphere and Climate Change Department

1. PROMOTE-2 User Involvement in PROMOTE Kerstin Stebel Atmosphere and Climate Change Department Norwegian Institute for Air Reserach (NILU)

2. ….. more PROMOTE USER PROMOTE USER := an organisation interested in using a service and partnered with the provider of the service • Weather services (European, national) e.g. European Centre for Medium Range Weather Forecast (ECMWF)Turkish State Meteorological Service (TSMS), use:regional AQ forecast (RIU) • European and international organisations (WMO, EMEP,…) e.g.: World Meteorological Organisation (WMO)Volcanic Ash Advisory Center (VAAC), use: Support for Aviation Control (BIRA) • Private organisations (e.g. to evaluate future use for emission trading or tourism) e.g.: Outdoor Concepts- use: Tourism information (DLR) FastOpt GbR • Scientific organisations (e.g. to evaluate climate modelling accuracy) e.g.: SPARC- Climate Circulation Model Validation Norwegian Institute for Air Research (NILU) for EMEP CCC– use SYNAER(DLR)

3. User - UserFederation - UserExecutiveBoard • Users are connected with the PROMOTE project through Service Level Agreements and the User Executive Board. • The User Federation is composed of all users that signed a Service Level Agreement within PROMOTE • The User Executive Board is the body that speaks on behalf of the User Federation(all PROMOTE users) within the project management • formal representation of the User Federation within the service network management structure and shall facilitate an overall steering of the project from the user perspective • aims at ensuring that PROMOTE services are strongly user-driven and acts as an interface between the demand and supply sides of the project

4. User Executive Board Members Christian Nagl (UBA-Austria) Lead of the UEB. Aasmund Fahre Vik (NILU) Co-lead of the UEB. Ann R. Webb (Univ. Manchester, WMO UV-SAG) Ralf Blumenthal (German Association of Dermatologists, BVDD) Sabine Wurzler (LANUV) Stephen Potter (London Borough of Croydon) Brendan Kelly (EPA-Ireland and GEO) EnricoZini (ARPA-Lombardia) Nathalie Poisson (ADEME)

5. Whatdoes a USER & the UEB do in PROMOTE • PROMOTE USER:  • signs a service level agreement with the service provider • ( - obligates the service provider to specific delivery ) •        - obligates the user to evaluate the service • specifyuserneeds and requirements • UserExecutiveBoard: • Evaluate and report upon the quality &utility of services • “Service Utility Reports” • Gather information on “User Needs and User Standards” • Links to new users, other existing networks of user organisations • Guidance/Review on Promotion & Training, User workshop

6. SLA – numberofuserswith time • PROMOTE Stage I: 15 core users 18 SLA (Jan 2006) • Phase-1 of PROMOTE Stage II: 32 user 41 SLA • 02. May 2008 47 (+17) user 73 SLA

7. Core User Needs and User Standard Dossier - Purpose ? • A questionnaire was sent out to collect input about general and specific • user needs on 43 services from 33 users (3 not funded) • Dossier assembles replies from 21 user organisations for 25 services, • covering 29 SLAs. • Within PROMOTE/GSE-projects: Service requirements are derived from user requirements gathered during GSE consolidation, along with documented feedback from users regarding services provided to them, reviews from independent strategic groups and guidance provided to ESA by European bodies responsible for policy definition and implementation. • General/Future: Sentinel-4/-5 Atmospheric Chemistry: • Atmospheric monitoring is an area of high priority for GMES including real time services related to atmospheric chemistry, pollution, ozone and aerosols. • ESA has identified two notional elements, space-based systems operating • from geostationary and low Earth orbit.

8. Core User Needs and User Standard Dossier – Phase I • Example of specific user needs and requirements: • User: Belgian Interregional Environment Agency (IRCEL-CELINE) • Serive: Urban/regional Air Quality Assessment (provided by VIT0)

9. More about … Example of specific user needs and requirements:

10. Examples from Service Utility Reports (Service Evaluation) Local/regional Air Quality Forecasts for Austria (user: UBA-A) (from RIU) • PROMOTE product: Regional and local AQ forecast from the EURAD model. The daily updated forecast can be examined at a non-public website. After an evaluation in phase 2, the forecast will be made public. The evaluation in phase 1 was restricted to a visual comparison with monitoring data. • The PROMOTE product delivers • AQ maps of SO2, NO2, O3, HCHO, CO, C6H6, PM10 and PM2.5 for today, tomorrow + the day after tomorrow. • The picture below shows an example of the O3 forecast for 14. June 2007.

11. … cont. Service Evaluation Example • Service Assessment: AQ forecasts are a very important tool for AQ assessment and information of the public. Therefore the PROMOTE product will be a very important tool to accomplish ….. • Validation: UBA-A is generally satisfied with the validation of the products/services. • Recommendations: Within Phase-2 an update of emission inventories, the implementation of validation method and the adaptation of the web presentation to our needs are planned • Values Statement: The PROMOTE product will be a very helpful tool for AQ assessment/information of the public. • Service Extension: As soon as the AQ forecast has been validated and delivers data with an appropriate quality and accuracy, a reduction of the scale from 5km to 1km in alpine areas would be very helpful.

12. What’s the benefit of being a PROMOTE User? Why bother to become an official user ? - almost all PROMOTE services available on-line to anyone – • Service providers and services/products more accessible • higher potential for personalized changes in service, delivery, training, in-site information, earlier access, collaborations between service provider -user, etc. • Increased visibility within home country (Ministry), Europe • Funding opportunities - for actual/novel areas of research • SLA: Option for participation in PROMOTE annualmeeting, Option for smallfinancialcompensation for userevaluationreport • Specifyneeds and contribute to improvetheproducts/services Without User support, funding agencies wonder why to support service development and operationalization

13. Interested in becoming a User? PROMOTE services available at www.gse-promote.org Any service is welcomed to be used by anyone ! To become a User in 3rd year of the project (09.2008-08.2009): contact one/all of the following: • Service provider (contact details online for each service) • Project management eleni.paliouras@dlr.de • User Federation leads christian.nagl@umweltbundesamt.at afv@nilu.no

14. What happens after PROMOTE, GEMS... • GMES Atmosphere Service – GAS (there is a talk later on this) • Framework Programme 7: funding development of precursors to GAS • MACC Project: Follow-on to GEMS and parts of PROMOTE • Downstream Service development: parts of PROMOTE may be selected • Continued development through other ESA programmes • Reality is: there is some danger that services will end, but without visible participation by users, services are almost guaranteed to end. Userscancontribute to get a largernumberofimproved and easyaccessibleservices/products by signing up, by criticalevaluationofexisting services and specificationof present and futureneeds and requirements.