The Role of Human Computer Interaction (HCI) in the Information Systems (IS) Curriculum

1. The Role of Human Computer Interaction (HCI) in the Information Systems (IS) Curriculum Jinwoo Kim HCI Lab Yonsei University, Korea Presented at AMCIS 2003 2003. 8. 4

2. Q2+Q6: Attributes of a successful HCI courses in business schools • Focus on the usefulness dimension. • Strong ties to industry. • Multi-disciplinary collaboration.

3. Optimal User Experience Useful Usable Aesthetic Utilizing computer systems Understanding human beings Three pillars of HCI

4. Related backgrounds of HCI Optimal User Experience Business Cognitive Science Design Computer science Psychology and Sociology

5. Example syllabus for the Usefulness Focus • Internet Business • Undergraduate flagship class since 1996. • Business model => system design • Class schedule • Part 1: Introduction • Week1: Introduction to Internet business • Week2: Introduction to HCI • Part 2: Business model • Week3: Basics of business model • Week4: Internet business strategies • Week5: Internet marketing • Week6: Market research • Week7: Business proposal • Part 3: HCI of Internet Business • Week8: Information design • Week9: Interaction design • Week10: Navigation design • Week 11: Representation design • Part 4: Testing and implementation • Week 12: Payment system implementation • Week 13: Security system implementation • Week 14: Usability testing

6. Strong ties to Industry • Guest speakers series • Every month with industry experts • Open to public • Industry to classroom • Industry people can participate in the class activities • Extension towards industry • Classroom to industry • Students can carry their works to industry

7. Example syllabus for industry focus • Digital contents • Planning and designing of digital contents • Undergraduate class • Industry focused syllabus • Guest speakers • Vice president of #1 community portals in Korea • Director of #1 mobile Internet company • HCI director of #1 game portals • Open to public • A leading electronic company provide a wireless PDA to every students for free. • They learn how people accept the new devices. • Extended to industry • Final Presentation • Design of a new digital contents • Committee members • CEO of digital contents company • Venture capitalists • Intellectual property lawyers • Mobile Internet service providers • Electronics company • Funding possibilities • Corporate sponsors • Venture capitalists

8. Multi-disciplinary collaboration • HCI Lab at Yonsei University • Student backgrounds • 1/3: business major • 1/3: cognitive science major • 1/3: graphic design major • Cognitive Science Program at Yonsei University • http://cogsci.yonsei.ac.kr • Philosophy, linguistics, psychology, computer science, neuroscience, emotional science, cognitive engineering, system engineering HCI Lab. @ Yonsei University, Seoul, Korea http://hci.yonsei.ac.kr

9. Example syllabus for multidisciplinary collaboration • HCI and Aesthetics in WWW • Graduate level class for master students • Joint class with two universities • Art department + Business School • Syllabus • Introduction • Week 1: Introduction • Week 2: Hypermedia and WWW • HCI • Week 3: Theory of HCI • Week 4: Design process of HCI • Week 5: Direct Manipulation • Week 6: Menu selection • Week 7: Testing • Visual design • Week 9: Principles of visual design • Week 10: color design for the web • Week 11: Visual style & Identity • Week 12: Metaphor & Narrative • Week 13: Icons & imagery • Week 14: Typography on the web

10. Q3: HCI Courses at Yonsei University • Undergraduate (Optional, Upper Division) • Internet business • Digital contents • Introduction to Human Computer Interaction • Usability testing • Graduate (Optional) • Introduction to Human Computer Interaction • Usability engineering • Interaction design • PhD (Optional) • HCI Seminar (I, II, III) • HCI research methodology (I, II, III)

11. Q4: HCI class integrated into existing MIS course • System analysis design • For undergraduate students • Replace traditional system analysis and design class • Syllabus • Part 1: introduction • Week 1: Introduction to interactive system • Week 2: Problem definition • Week 3: Interactive system development process • Part 2: Evaluation • Week 4: Analytic evaluation • Week 5: Empirical evaluation • Part 3: Analysis • Week 6: User analysis • Week 7: User analysis methods • Week 8: Task analysis • Week 9: Context analysis • Part 4: Design • Week 10: Information design • Week 11: Interaction design • Week 12: Navigation design • Week 13: Representation design • Week 14: Project presentation

12. Q5: Topical coverage of an HCI course • Part 5: Analysis • Week 10: analysis of users • Week 11: analysis of tasks • Week 12: analysis of contexts • Part 6: Design • Week 13: metaphor design • Week 14: structure design • Week 15: navigation design • Week 16: representation design • Pedagogical approach • Class project • Assignment • Web resources • Introduction to HCI • A flagship class for undergraduates • Syllabus • Part 1: Introduction • Week 1: User Experience • Part 2: Background • Week 2: Understanding Human • Week 3: Understanding System • Week 4: Understanding Interaction • Part 3: Principles • Week 5: Mental model: basis for useful systems • Week 6: Usability: basis for usable systems • Week 7: Affect: basis for aesthetic systems • Part 4: Evaluation • Week 8: analytic evaluation • Week 9: empirical evaluation

13. Q1: HCI fit in today’s model curricula for MIS? • Does it have to? • MIS and HCI • Common interests in analysis and design of useful interactive system. • Different focuses • Information economics for MIS • Aesthetic design for HCI • Position of MIS to HCI • Regard HCI as a distinctively different area of research • HCI major? • Open minded • There is nothing like “genuine HCI” vs. “faked HCI”. • Get help • Do not try to do it all by yourself. • Do not be confined in the ivory tower.

14. Thank you! • For more information • HCI Lab at Yonsei University • http://hci.yonsei.ac.kr • Jinwoo Kim • jinwoo@yonsei.ac.kr