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Microsoft Business Intelligence. Presented by: Jose Chinchilla, MCITP. Jose Chinchilla MCITP: Database Administrator, SQL Server 2008 MCITP: Business Intelligence Design and Implementation, SQL Server 2008 President & CEO, Agile Bay, Inc.
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MicrosoftBusiness Intelligence Presented by: Jose Chinchilla, MCITP
Jose Chinchilla MCITP: Database Administrator, SQL Server 2008 MCITP: Business Intelligence Design and Implementation, SQL Server 2008 President & CEO, Agile Bay, Inc. President, Tampa Bay Business Intelligence User Group “DBA by accident, BI Developer by chance, Geek by Choice” Blog: http://www.sqljoe.com Twitter: http://www.twitter.com/sqljoe Linked-in: http://www.linkedin.com/in/josechinchilla Email: jchinchilla@sqljoe.com jchinchilla@agilebay.com
Agenda • Terms and Acronyms • Business Intelligence & Data Warehouse • Lifecycle for Decision Support Systems • BI & DW Define • ETL, Analysis, & Presentation Layers • Microsoft Toolset for BI & DW • The Business Intelligence Roadmap: • How to start the Business Intelligence journey? • The Business Intelligence Maturity Stages • Top 5 rules of wisdom for Business Intelligence success • Demo: SSIS, SSAS, SSRS, PowerPivot • Q&A
Terms & Acronyms BI: Business Intelligence ETL: Extract, Transform & Load DW: Data Warehouse KPI: Key Performance Indicator Fact: A business measurement Measure: A quantifiable business process Dimension: Breakdown measures according to an area of interest Attribute: Characteristics that makeup a dimension member OLTP: On-Line Transactional Processing OLAP: On-Line Analytical Processing Cube: Data structure that groups measures, dimensions, KPIs, data mining models, perspectives Metadata: Data about data Granularity: Level of detail or summarization of the data SCD: Slowly Changing Dimensions Alternate Key: Unique key from data source Surrogate Key: Unique key in the data warehouse
“BI results when organizational culture, business processes and technologies are designed and implemented with the goal of improving the strategic and operational decision-making capabilities of a wide range of internal and external stakeholders.” - International Data Corporation (IDC
“BI results when organizational culture, businessprocessesandtechnologiesare designed and implemented with the goal of improving the strategic and operational decision-makingcapabilities of a wide range of internal and external stakeholders.” - International Data Corporation (IDC
Culture, processes and technologies to improve decision making for stakeholders.
What Business Intelligence is not !
What it is not… What it is… • Application • Tool • Department • Project • Report Base • Archive • IT Service • Solution • Suite • Interdepartmental Team • Continuous process • Knowledge Base • Actionable Information • Business Asset
A data warehouse is a central repository for all or significant parts of the data that an enterprise's various business systems collect. - Bill Inmon
A data warehouse is a central repository for all or significantparts of the datathat an enterprise'svarious business systems collect. - Bill Inmon
Data Warehouse: central repository for all significant data that an enterprise collects
Business Issue: A customer’s order was seriously delayed. Manager: Why? Order Fulfillment: Supplier issue. Simple Business Question: Who was our product supplier?
1 4 3 2 Small OLTP database
33 5 11 7 1 3 10 8 42 89 2 6 9 12 4 28 Large OLTP database
Manager: Where’s my data? DBA: Query still running.
Ralph Kimball Bill Inmon Vs. Star Schema Snowflake Schema Data Warehouse: Data Model
1 to Many to Many Data Model: Snowflake Schema
Measure: Units sold Dimension: Product Dimension: Geography Dimension: Time Fact:37 Lemons were sold during April in our Chicago stores.
3 Layers of BI & The Microsoft Toolset
One or many data sources • One or many data marts • One or many uses Data Warehouse: ETL
How to start? Where to start?
BI Maturity Stages * Information Management
5 Rules of BI Wisdom for Success
Technology adequate for the skillsets? Skillsets adequate for the technology?
Tool? Tool Features? Content! What makes BI successful?
Bobby, where’s my !@$%& report ? Are empowering users ?
Consultant Are you missing any part of the puzzle?
Demo: SSIS SSAS PowerPivot SSRS