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Outlet—The Place Decision. Ch6.2. The Marketing Mix. How do you get someone to buy your product? How does your product get to your customer?. Channels of Distribution. The path a product takes from producer or manufacturer to the consumer. Know Your Customers.
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The Marketing Mix • How do you get someone to buy your product? • How does your product get to your customer?
Channels of Distribution • The path a product takes from producer or manufacturer to the consumer
Know Your Customers • Purchased for use in a business – final user is an industrial user • Purchased for personal use – final user is a consumer • Example: shampoo could be both • Industrial user – salon or barber • Consumer – personal use at home
Channels of Distribution • Direct Distribution • Goods and services sold from producer directly to the customer; no intermediaries involved • Indirect distribution • Involves one or more intermediaries • Intermediaries—people/businesses in the middle between producer & consumer **Adding channels usually increases the price the consumer/customer pays
Direct Distribution Examples • SRI Sports sells its Astroturf directly to colleges & professional sports • North Face Web site • Customers can buy directly from the company • Personal Services • Independent personal trainer • Beautician • Barber • Entertainment Events • Chicago Cubs Box Office • Sears Centre Box Office • Direct Marketing • Selling to customers through use of customer database • Telemarketing • Catalogs • TV—Home Shopping Network & Infomercials • Email & Internet
Decisions Each Business Must Make • What products to produce? • For whom (who are your customers)? • How to get the product into the marketplace to be sold (distribution)? • Multiple channels of distribution can be used