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1. Business Apprenticeship Delivery in the Workplace Caroline Groom Welcome!

2. JHP Group Delivery • Around 4,400 Apprentices – Administration, Management and Customer Service • 3,570 learners successfully achieved an intermediate apprenticeship and around 2,035 achieved an advanced Apprenticeship with JHP Group in 2011-12 • JHP Group work with a wide variety of employers – large nationals and SMEs • Inspected by Ofsted in July 2012

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6. Challenges for Providers-Employers We know employers value the qualifications: • They want to provide training and development opportunities for staff • They see the main benefits as increased employee satisfaction, motivation and retention HOWEVER: Engagement for some employers, can be passive rather than active: • Training is the job of the provider – done by someone else • Willing to sign paperwork but not to take time out to review the learners progress with training provider staff

7. Challenges for Providers-Employers In a recent JHP survey, learners were asked.... Do you agree with the following statement ? “ My employer is involved in my training programme.....” We asked those who respond negatively to this question, how they would like their employer to be more involved: • 48% said “Taking an interest in work I Produce” • 44% said “Supporting with the completion of work between visits” • 27% “Meeting with my assessor when he/she visits”

8. Challenges for Providers-Employers Employer engagement is not a new challenge. What do you do to encourage employer engagement? Active Employer Engagement 10 minute Discussion, in Groups

9. Challenges for Providers- Functional Skills What JHP did .... • Appointed a Functional Skills Implementation Manager • Trained and developed delivery staff • Began a changing of hearts and minds of delivery staff • Established a network of Functional Skills Champions • Required all delivery staff to achieve functional skills qualifications at level 2 as a requirement of their job role • Agreed that all new staff are to have achieved functional skills qualifications at level 2 as a part of induction

10. Challenges for Providers- Functional Skills What JHP did cont.... • Developed resources and subsequent signposting of all resources to support delivery • Improved understanding of the importance of using initial and diagnostic assessments properly • Reviewed different delivery models Identified MI needed to help us measure progress • Staff achievement of functional skills • Number of re-sits • Starts on functional skills

11. Challenges for Providers- Functional Skills All of this Activity only gets us over the starting line.... What else do we need to do? 10 minute Discussion in Groups

12. Challenges for Providers Text Knowing what is out there to support delivery of Apprenticeships in the Workplace

13. Challenges for Providers There are a variety of places we can go for Resources and Materials... LSIS CfA Ofsted Other? Awarding Organisations AELP

14. Challenges for Providers Finding high quality, useful information and resources can sometimes be like looking for a needle in a Haystack!!

15. Challenges for Providers Spend a few minutes in your groups discussing what materials/resources/information you have found useful Write down: The name of the resource/material Where you accessed it Why it was useful I will arrange for this information to be shared amongst the group

16. Business Apprenticeships Delivery in the Workplace Any Questions email me at .... Caroline.groom@jhptraining.com Welcome!