Presentation Martha McGinn Training and Consultation

1. Martha McGinn Training and Consultation Caring Solutions to Complex Problems Presentation Martha McGinn Training and Consultation

2. Introduction • Background to Martha McGinn Training and Consultation • Mission Statement / Unique Selling Points • Examples of how we operate • Summary of Strategic Objectives • Next Step

3. Introduction • Martha McGinn Training & Consultation has been set up to design and deliver high quality evidence-based training to caring services for older persons and people with intellectual, physical and / or sensory disabilities. We specialise in developing tailor made programmes following Training Need Analysis and we are an accredited FETAC registered provider. An Bord Altranais Category 1 Approval will be awarded to learners who complete any of our programmes. Specific training programmes have also been designed to the following accredited standards, such as: • Institute of Leadership and Management • College of Pharmacy Practice • British Institute of Learning Disability Physical Intervention

4. Mission Statement ‘ To provide learners with courses which emphasises good outcomes for older people, and promotes and protects the rights and dignity of all learners. We endeavour to create a safe, respectful and supportive environment, while making all courses as accessible as possible so that learners from different ethnic, cultural, religious backgrounds or learners who have disabilities can participate in all activities of the courses.

5. In particular we endeavour to provide training solutions which are of high quality, evidenced based, need assessed, service user and service specific, which deals with the specific challenges that arise in the practice area. Mission Statement

6. Background Martha Qualifications PMAV Book Chapter FETAC 5 NPDC – HSE Previous experience

7. Services which Martha McGinn Training and Consultation provide Training Need Analysis Mock HIQA inspections Set up day activities Review of services Expert Witness Reports Policy development Client reviews Client / family Consultation Consultation • Training tailored to specification • Accredited training • FETAC • ILM • An Bord Altranais • College of Pharmacy Practice • BILD Training

8. Director of Services Qualifications Previous experience Current Practice Bernie Background

9. FETAC Level 5: Healthcare Assistant Major Award Programme. Care Skills D20163 Care Support D20164 Safety and Health at Work D20165 Communication G20001 Work Experience W20008 Care of Older People with Mental Illness D20179 Care of Older Person D20180 Challenging Behaviour Management N28814 FETAC Level 6 – Train the Trainer Programme FETAC Level 6 - Supervisory Management Training Provided

10. ABA Category 1 Approved training includes Understanding and Responding to Behaviour which is challenging Leadership and Supervision Skills for Frontline Managers Safe Administration of Medication Elder Abuse and Protection of Vulnerable Adults Incident reporting and Reviewing for Managers Use of Restraint – Legal, ethical and professional implications Dementia Care Best Practice Person Centred Planning /Care Planning Training Sexuality and Person Relationships Intellectual disability and superimposed Mental Illness Positive Risk Management Legal aspects for nurses Falls Management / Nutrition Training Provided

11. Customer Base • Sisters of Charity of Jesus and Mary Kildare Services • Bloomfield Care Centre • St. Monica's Nursing Home • College of Progressive Education • HSE Dublin North East • Highfield Hospital Group • Howth Hill Lodge • Maghermore Nursing Home • Prosper Fingal Services • Parents and Friends Association Sligo • Howth Hall Lodge Nursing Home • Gheel Autism Services • Hamilton House • Irish Public Bodies Insurance Company • Our Lady’s Manor Dalkey • St. Clairs Nursing Home Mullingar

12. Organisational Chart Alternative Secondary Provider Policy on Recruitment of Trainers Small Company – Big Capability

13. Martha McGinn Head of Centre Martha McGinn Lead Trainer /Assessor Trainer/ Internal Verifier Bernie Kerridge Results Approval Panel External Authenticator Mary Minamum FETAC External Evaluator Philip O’ Gorman An Bord Altranais, ILM, FAS, College of Pharmacy Practice, BILD Administrator Loretta Shinnors Management Team Review Learners Employers McGinn Training and Consultation Quality Assurance Organisational chart

14. Unique Selling Points

15. Consultation Proposal Agree course design to organisation specification Include organisation’s policies, and all relevant legislation, codes of practice, accreditation standards and national and international best practice. Deliver training Evaluate effectiveness Rapport with Organisation

16. Develop a rapport with learners. Create warm friendly environment Ask learners to give details of their background, learning styles, knowledge on subject and practice challenges. The group is encouraged to ask questions out how the theory might relate to practice and all practice questions are dealt with thoroughly, including using learner’s real situations as case studies, to develop practical guidance. Rapport with Learners.

17. Includes on site visits to relevant personnel to review Practices Documentation policies and develop procedural changes which arise from training. Provide practice resources including policies, person centred, risk assessment, health care, medication management and care plan templates and samples. Offer telephone and email support Ongoing support

18. Problem solves relevant client issues from practice which learners bring to the training environment in a confidential manner Relates theory to these real workplace situations Deals with Practice Challenges

19. Degree PMAV Include interventions relevant Designed for older person maximise comfort and safety Physical Intervention Training

20. Difference between what we teach and other trainers • According to HSE Working Group on Work-related Aggression and Violence 2008 ‘off the shelf trainers’ provide • ‘One size fits all approach’ • ‘Training is a licensed product so commercially influenced’ • Trainers have only weeks of training • Provider led • Participant needs only partially met • Us • Training is participant centred • Programme content is determined by a training need analysis which assesses the tasks, places and processes of work, appraisal of records, consideration of the prevailing professional, legal and ethical parameters in which staff work • Learning outcomes are • Service specific • Service user specific • Needs assessed • Fit for Purpose

21. Strategic Objectives To up-skill employees with the knowledge, skills and competencies To provide accessible, flexible and quality training programmes An Bord Altranais Category 1 Approval standard. Institute of Leadership and Management College of Pharmacy Practice British Institute of Learning Disability Physical Intervention Code of Practice FETAC Level 5 Healthcare Support Certificate FETAC Level 6 courses

22. To offer continuing professional development (CPD). To develop employee self-esteem, self-worth, confidence and motivation To develop the managerial and leadership capabilities To provide the necessary skills in order to promote constructive and collaborative communication To provide equality and diversity training To up-skill nurses to aid in assessment, diagnosis, treatment and rehabilitation and improve overall outcomes for patients/residents Strategic Objectives

23. Assessment design

24. FETAC Accreditation • FETAC (the Further Education and Training Awards Council). • FAS- National Register of Trainers • An Bord Altranais Category 1 Approval • The Institute of Leadership & Management • BILD: British Institute of Learning Disability • College of Pharmacy Practice

25. Summary of what Martha McGinn Training and Consultation can offer.

26. Date and Time of Next Meeting Next Step