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Learn how to effectively staff your organization by hiring, training, and managing employees in alignment with your business strategy. Explore the crucial role of matching managers to strategic objectives and managing corporate culture in achieving success.
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CHAPTER 10 Strategy Implementation: Staffing & Directing STRATEGIC MANAGEMENT & BUSINESS POLICY10TH EDITION THOMAS L. WHEELEN J. DAVID HUNGER
Staffing & Directing Staffing – Hiring new people with new skills; firing people w/ inappropriate skills; training existing employees to learn new skills
Staffing & Directing • Staffing follows strategy – • Training & Development • Higher productivity • Reduction in waste • Overall cost savings
Staffing & Directing • Staffing follows strategy – • Matching manager to strategy • Executive type • Dynamic industry expert • Analytical portfolio manager • Cautions profit planner
Staffing & Directing • Staffing follows strategy – • Matching manager to strategy • Turnaround specialist • Professional liquidator
Staffing & Directing • Selection & Management Development – • Executive Succession • Insiders • Outsiders
Staffing & Directing • Selection & Management Development – • Identifying Abilities and Potential • Performance appraisal system • Assessment centers • Job rotation
Staffing & Directing • Problems in Retrenchment– • Downsizing • Eliminate unnecessary work • Contract out work for cost savings • Plan for long-run efficiencies • Communicate reasons for action • Invest in remaining employees • Develop value-added jobs
Staffing & Directing • Managing Corporate Culture– • Assessing Strategy – Culture Compatibility • Compatible with current culture? • Cultural flexibility • Organizational change possible • Commitment to strategy implementation
Staffing & Directing • Managing Diverse Cultures– • Integration • Assimilation • Separation • Deculturation
Staffing & Directing • Management By Objectives – • Establish objectives • Setting individual objectives • Action plan • Periodic performance review
Staffing & Directing • Total Quality Management (TQM) – • Less variable quality • Less variable response in processes • Greater flexibility • Lower cost
Staffing & Directing • Total Quality Management (TQM) – • Intense focus on customer satisfaction • Internal as well as external customers • Accurate measurement • continuous improvement • Trust and teamwork
Staffing & Directing • International considerations in Leading – • Power distance (PD) • Uncertainty avoidance (UA) • Individualism-collectivism (I-C) • Masculinity-femininity (M-F) • Long-term orientation (LT)