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Dr. William E. Mayer. Donald Petersen Ford Motor Company. Donald Clifton & Tom Rath.
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Donald Petersen Ford Motor Company Donald Clifton & Tom Rath “Everyone has an invisible bucket. We are at our best when our buckets are overflowing and at our worst when they are empty. Everyone also has an invisible dipper. In each interaction, we can use our dipper either to fill or to dip from others’ buckets. Whenever we fill others’ buckets, we in turn fill our own.”
Advice on Giving Compliments • Make Them Sincere • Make Them Specific • Make Them Public • Make Them Personal
When to Encourage Others • After they fail – • so they won’t give up hope. • After they succeed – • so they will want to win again. • When they least expect it – • so they know it is not an act. • When they first meet you – • so they will not forget your connection.
Exercise Find a pad of Post-it notes, grade a pen, and take some time this week to jot down a few words of encouragement. Think about the network of people around you – your friends, teachers, team members, or work associates who most need a word of encouragement right now. Express your gratitude for having them in your life and compliment them on some traits you have noticed. Do not worry about writing the “perfect words” just make your notes heartfelt and to the point. Happy Thanksgiving!