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EIR Accessibility Training: Agency Reporting

EIR Accessibility Training: Agency Reporting. Jeff Kline, Statewide Accessibility Coordinator Texas Department of Information Resources December 6th, 2011. Why is EIR Accessibility Reporting Important?. Keeps accessibility squarely on the radar of the agency executives

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EIR Accessibility Training: Agency Reporting

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  1. EIR Accessibility Training: Agency Reporting Jeff Kline, Statewide Accessibility Coordinator Texas Department of Information Resources December 6th, 2011

  2. Why is EIR Accessibility Reporting Important? • Keeps accessibility squarely on the radar of the agency executives • Shows agency progress being made (hopefully!) • Identifies agency problems / issues requiring more focus or executive support • Confirms that current focus areas match executive priority expectations • Motivates stakeholders to maintain momentum

  3. EIR Accessibility Reporting Approaches • Executive meetings / presentations (preferred) • Ensures that the information is being conveyed • Gives the EIRAC opportunity to interact with executive(s) • Questions can be directly responded to • May result in to do’s received 1st hand • Helps maintain a high profile for EIR accessibility • Slide deck becomes a progress record • Written reports • Keeps progress documented • Does not allow for interaction • May or may not or be read • Better suited for a single topic

  4. EIR Accessibility Reporting: Audience and Frequency • Invitees • CIO • IRM • Executive invitees • Your manager and his/her invitees • Other stakeholders as appropriate • Find the appropriate reporting interval • Interval should make sense relative to seeing work progress • Monthly, quarterly, etc.

  5. EIR Accessibility Reporting: What to Include • Results against defined accessibility goals /objectives established by the agency • Data – web errors corrected, exceptions filed, # of applications tested, # of people trained, web scanning results, etc. • Accomplishments since the last meeting • Status of any key projects • Team activities (if there are teams) • Specific topics of interest that they should be aware of • Internal / external information that you feel execs should be aware of (IRDR, rule changes, or other items of interest) • Challenges / issues where their support may be needed Next steps – a look ahead at upcoming or completing activities

  6. EIR Accessibility Reporting: Tips High-level audiences require high-level reports • Be concise and impactful • Don’t go into a lot of detail unless asked • Sync some aspects of the report to projects / programs you know the audience is interested in…when possible • Major programs, special projects, etc. • Be factual • Report accurate information and avoid embellishment • Stay calm and collected • Some accessibility issues can be highly charged • Take all input constructively • Avoid conflict at all costs!

  7. Summary • EIR Accessibility is an important element of an agency accessibility program • Face to face is the preferred method of communication • Work with the appropriate executive(s) and your manager to determine the appropriate audience • Report meaningful, timely metrics and information • Ensure your report content and presentation style are geared to your high level audience

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