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IMPACT OF TELECENTRES IN MALAYSIA: CONCEPTUAL AND METHODOLOGICAL ISSUES

IMPACT OF TELECENTRES IN MALAYSIA: CONCEPTUAL AND METHODOLOGICAL ISSUES. Faisal S. Hazis Universiti Malaysia Sarawak. Introduction. There are more than 2000 telecentres in Malaysia including five that had been developed by UNIMAS However, no major impact study had been done. Introduction.

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IMPACT OF TELECENTRES IN MALAYSIA: CONCEPTUAL AND METHODOLOGICAL ISSUES

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  1. IMPACT OF TELECENTRES IN MALAYSIA: CONCEPTUAL AND METHODOLOGICAL ISSUES Faisal S. Hazis Universiti Malaysia Sarawak

  2. Introduction • There are more than 2000 telecentres in Malaysia including five that had been developed by UNIMAS • However, no major impact study had been done

  3. Introduction • This paper, therefore, discusses some of the conceptual and methodological issues related to the study • Subsequently, a general framework for studying the impacts of telecentres in Malaysia, particularly the ones developed by UNIMAS will be proposed.

  4. Impact Study of UNIMAS’s Telecentres • This study will address three fundamental research questions. • First, it will analyze what are the impacts (direct and indirect) of telecentres on the multiple level of communities (individuals, households, community) in which they are situated. • Second, what is the magnitude of these impacts and how can we measure them. • Third, what are the non-measurable impacts

  5. Impact Study of UNIMAS’s Telecentres • To address the question of causality, another similar community (in terms of socio-economic background) will be made a control group. • This will help to identify any changes that are not caused by telecentres within the same locality • In Bario (Lembudud), Lamai (Siut), Ba’kelalan (Lembudud), Buayan (Tiku), Larapan (Sumandi)

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