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Intermec CS40 & CN70 Devices Officially Certified on the AT&T Network. Contact Information Here. Agenda. Intermec AT&T – Partnering History Intermec Line of Business Expertise Customer Success Market Positioning & Product Overview Call to Action
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Intermec CS40 & CN70 Devices Officially Certified on the AT&T Network Contact Information Here
Agenda • Intermec AT&T – Partnering History • Intermec Line of Business Expertise • Customer Success • Market Positioning & Product Overview • Call to Action • Supplemental Slides with product details Page 2
Intermec and AT&T Strong History of Partnering • The first rugged GSM / GPRS device to be certified on the ATT Wireless (Pre-Cingular) network (Intermec 700 series). • First rugged non-stock device provider to join the ATT DSP Co-Sell Program • First Ultra-Rugged, multi-processor device that supports HSUPA+ capability (CN70 series) • 2010 represented over 200% growth year over year in Intermec/AT&T activations and thousands more expected for 2011 Deep Joint Win Customer Base 3
Focus Application and Industries Field Service andAsset Management Retail Transportation and Logistics Warehouse Operations Direct Store Delivery Freight Yard Operations Manufacturing Operations Postal Healthcare
Problem: The FAA has very specific regulations around providing wheelchair services for airline passengers regarding initial response time, passenger delivery time, etc. with hefty fines for those that do not comply. The airline was fined several hundred thousand dollars for not meeting these regulations. They needed a wireless dispatch system for compliance reasons to include real time passenger pick up and delivery tracking, ticket barcode scanning capability, and GPS. Cause: Wheelchair agents are responsible for picking passengers from check in and gate areas, negotiating security screening and passenger delivery to additional gates or baggage claim area. The goal was to provide improved customer service and meet government regulations. Solution: Intermec CS40, with it’s superior scanning capability, deployed on AT&T's 3G network replacing Motorola MC35’s. Custom dispatch and management application which automated their compliance tracking and in-field processes including routing and real time delivery tracking, billing and account information. Customer Benefit: Wheelchair bound Passenger anxiety met with immediate and personal resolution resulting in higher customer satisfaction. Boarding and de-boarding procedures improved allowing for more on time departures as frequent delays occurred due to lack of wheelchair assistance being available. Federal regulations met and efficient tracking for compliance reduced penalties. Joint Customer Win Airline Industry
Heavy Product Handling Ultra Rugged Medium Product Handling More Rugged Light Product Handling Rugged Price Consumer Grade CN70 CN70e CN 50 CS40 System, Scanning, Ergonomics, Uptime, and Environmental Requirements
Field Mobility Application Fit CN3, CN4 and 70 Series • Courier Package Express • LTL & Cross Docking • Industrial Field Service • DSD-Route Sales • Public Safety • Airline Tarmac • Customer - FedEx CS40 • Field Service - Home & Office • Sales Force Automation • Pre-Sales & Merchandising • T&L – Long Haul & Truck Load • Supervisors/Managers • Home POC • Customer – Delta Global Services CN50 • Postal & Courier • Field Service • Pre-Sales & Merchandising • Home Healthcare (lg. LCD) • T&L – 3PL • Airline Terminal • Customer - Terminix • Medium Product Handling • Light Product Handling Heavy Product Handling Wearable Printers Vehicle Mount/Hand Carry Printers Vehicle Mount/Wearable Printers PW50 6822 PB21/31/51 PB22/32/50
Call to Action • Help spread the message • Review Intermec Training posted on OIL and MAC Team • Identify opportunities that could be a good fit for the CS40 & CN70 • Full literature on PartnerNet portal • Demos available for customer trials • Call Terry Sellers or Greg Seelbach to engage with the local Intermec sales team or partner Terry Sellers Sr. Channel Alliance Manager Terry.Sellers@att.com 404-317-7032 Greg’s contact info Page 8