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??????. 2. ? ?. ??????????????????(Memphis),????????,???????????????????,????????????????????,????????????,????,?????????????,?????????????. ??????. 3. ??KM???. ????????????,???????????,??????????????????????????(Bob Buckman)???????????,??????????????????,????????,????
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1. ???????? ??:?????? ? ? A
??:C930Q010 ???
C930Q015 ???
C930Q018 ???
C930Q019 ???
????:? ?
2. ?????? 2 ? ? ??????????????????(Memphis),????????,???????????????????,????????????????????,????????????,????,?????????????,?????????????
3. ?????? 3 ??KM??? ????????????,???????????,??????????????????????????(Bob Buckman)???????????,??????????????????,????????,??????
4. ?????? 4 ??????????? ???????,???????????????(KTD ,Knowledge Transfer Department)???????,????????????????????????????(KRC ,Knowledge Resource Center)???????????????????????????
5. ?????? 5 ?????????????? ??:?????????,????????????,?????????????????????,??????,??????????,???????????????
??:??????????????????,??????????????????,????????
6. ?????? 6 ????????? ??????(Product Leadership)
????(Operational Excellence)
????????(Customer Intimacy)
7. ?????? 7 ????????? ????:?????
????:????????K’Netix
????:?????????
8. ?????? 8 ??????????????
9. ?????? 9 ???????????????? ?????????????,?????????
????????????????
?????????????????
??????????????,???????????????????????
?????????????
???????????????????
????????????????????????
10. ?????? 10 K’Netix ?????
11. ?????? 11 ????????? ???????????????????????????????????????,????????????
?????????????????(The 4thWave)????
?????????????,????????????,??????
12. ?????? 12 ? ? ????????????????
??????????????
???????????
13. ?????? 13 ???????????
14. ?????? 14 ???? http://www.chemnet.com.tw/magazine/200110/index24.htm
http://www.chinamgt.com/harment/mm/0105/kno.htm
????323?
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