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Utililizing Cases to Encourage Problem Solving

Utililizing Cases to Encourage Problem Solving. Eric Abrams Sandra S. Lang. Issues. Beyond the textbook Problems Unrealistic Too simplistic Often issues are identified for the student Answer provided stops thinking more critically/deeply Not current Publication lag

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Utililizing Cases to Encourage Problem Solving

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  1. Utililizing Cases to Encourage Problem Solving Eric Abrams Sandra S. Lang

  2. Issues • Beyond the textbook • Problems • Unrealistic • Too simplistic • Often issues are identified for the student • Answer provided stops thinking more critically/deeply • Not current • Publication lag • Actual outcomes known • Additional possible issues/topics not addressed • To provide experience more closely matching “on the job” expectations • Memos • Requires clarity of thinking/explaining, justification, etc. • Presenting rationales • Communication (oral & written) • Organization of information • Thinking on your feet – Q & A during presentation

  3. Critical Thinking • Pricing strategies, prevention (incentive compatibility (responsibility matching authority)) • Issues: • Students often don’t see the issues in given situation • Students tend to want to be given a problem and run numbers • Students tend to develop tunnel vision • Cases often contain multifaceted problems • Identification of problems • Solutions vary by discipline

  4. Case Problem Solutions • Single case with issue to address • Generic entity info • Identify • In-depth views • Discussion • Multidisciplinary • Can be utilized in a capstone undergraduate or MBA course

  5. Group Work • Peripheral problems • Members in conflict • Non-participation (unavoidable?, judged?) • Group leadership • Writing & communication – disjointed vs. flow • Quality • Task oriented • Editing is everyone’s responsibility

  6. Group Work • Enhancements • Brainstorming • Aggregate IQ is greater than individual IQ • Sounding boards • Improves ideas • Builds on ideas • Creates new directions of thought • Identifies problems within case report

  7. Questions? Comments? Suggestions?

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