Businesses speeding up digital transformation with the spread of covid 19

1. Businesses Speeding up Digital Transformation with the Spread of COVID 19 With a document scanning company, businesses can integrate digital technology into all areas and basically change how they operate and deliver value. Managed Outsource Solutions 8596 E. 101st Street, Suite H Tulsa, OK 74133

2. As the coronavirus continues to spread throughout the world, people have been instructed by their respective governments to maintain social distancing. This has brought wide recognition of the value of digital transformation and information technology with regard to online marketing and business development. Around 70% of companies had a digital transformation in place or were working on it. However, with the outbreak of COVID-19, it is vital for enterprises to build in the necessary operational resiliency to survive this new reality and accelerate business functions with digital transformation. By partnering with a document scanning company, organizations can integrate digital technology into all areas of business and thereby fundamentally change how they operate and deliver value to customers. The outbreak of COVID-19 has brought drastic changes in four major areas according to an article in Forbes. Telecommuting: Many industries that prohibited work from home earlier are now encouraging people to do so. Employees from various industries like banks, education, private sectors, aviation etc have switched to work from home policy with video conferencing, conference calls etc. Virtual events: Various business events are now conducted virtually. Businesses are now spending on digital events and digital content and they have adopted a new way of working by conducting large online meetings with co-workers. Cloud storage: Cloud system allows businesses to share and co-edit data securely and also allows to access analytics. Cloud system also enables real-time data sharing and easy collaboration of coworkers. Food and Services on-demand: Door delivery of grocery items was not practiced by everyone all around the world. But with coronavirus, people are ordering groceries from Amazon/ Whole Foods market etc. Insurance companies that made it difficult for patients to be reimbursed for telehealth or remote services, will now need to change their tune and reimburse for things like remote therapy. Quick Steps to Digital Transformation The following are some easy and quick steps suggested from the book “The Customer Of The Future” that businesses can follow to turn digital. www.managedoutsource.com (800) 670 2809

3. Be customer focused: Digital transformation begins with being customer focused, not product focused. An organization can become successful only if it provides exceptional customer service. Leadership is a must: For a digital transformation process to be successful, it is important to conduct the process under a strong leadership. A leader with good leadership skills drives the employees towards their visions and objectives. The leader must concentrate on championing digital transformation. Organizational structure: Companies should break down internal silos to build a cohesive organization that embraces change, which means getting executives and leaders on board with the new digital vision. Management change: A change can be difficult for organizations and their employees and this is one of the most common reasons for the failure of digital transformation. Employees are often against any organizational changes. So, it is important to make them understand the advantages of change and effective change management efforts must be aligned with modern and dynamic business environments. Technological decision: Digital transformation can impact the entire organization; therefore, it is important to give importance to all departments, employees and consider their opinions too. Integrations: All data systems need to work together and be integrated into the company’s internal processes. A streamlined data strategy is required for a successful digital transformation. Supply chain and logistics: Digital transformation helps to improve the speed and reliability of the supply chain, from manufacturing to efficient delivery. So, to fully leverage a transformation, it is important for businesses to digitize and improve supply chain. Data security: Digital transformation converts data into digital format and this can give rise to data insecurity. Consumers tend to think that their personal data is at risk with digitization. So, it is important for businesses to adopt advanced data security measures and companies should always remember that any data breach can bring down the reputation of the business. Evolution of products, services and processes: Digital transformation requires a change regarding how an organization should deliver its products and services. www.managedoutsource.com (800) 670 2809

4. Successful companies push past what’s always been done to find the most efficient and innovative solutions. Personalization: Digital transformation offers various opportunities to provide personalized services to the customer. So, use digital solutions to understand customers and provide recommendations and experiences that are unique to them. Digitization: Digital transformation touches all areas of the organization and blurs the line between digital and physical stores, which means moving past segmented operations to digitize every aspect of the business. According to research in Harvard Business Review, of the $1.3 trillion spent on digital transformation in 2018, an estimated $900 billion was wasted when initiatives didn’t meet their goals. So, knowing how to implement digital transformation is important to avoid the risk of revamping the project or getting it replaced. Digital transformation aims at solving traditional problems by integrating technology into every area of the business. Today, digitization is transforming business models, policy landscape and social norms. Automation, optimization, autonomy of processes as well as more flexibility and individuality of products and services are just some of the benefits and opportunities of digitization. A company can digitally transform with the help of document conversion services, which helps to improve efficiency and productivity. www.managedoutsource.com (800) 670 2809