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Medical identity theft is a concern mainly for patients, healthcare providers, and health plans.<br>While choosing outsourcing services like medical document scanning, it is critical for healthcare organizations to be extra cautious and have adequate security measures in place. Check out how to prevent medical ID theft in healthcare firms.
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Medical identity theft is a concern mainly for patients, healthcare providers, and health plans. It also makes medical data entry processes and other healthcare back office services risk-prone and sensitive. • Get medical treatment, prescription drugs or surgery Medical ID theft occurs when someone uses another person’s name or insurance information to • Submit false bills to insurance companies
February 2017 Survey from Accenture 1 • One in four U.S. consumers (26 percent) has had their personal medical information stolen from technology systems • 50% of those who experienced a breach were victims of medical identity theft and had to pay approximately $2,500 in out-of-pocket costs per incident, on average 2 • The breaches were most likely to occur in hospitals, followed by urgent-care clinics (22 percent), pharmacies (22 percent), physician’s offices (21 percent) and health insurers (21 percent). 3
Often medical data theft occurs after an offer of free medical equipment or services followed by a request for a Medicare number, a request from a friend, relative, or stranger to borrow or pay to use a Medicare card or a telephone survey that asks for a Medicare number. 2 1 • This Social Security Number Removal Initiative (SSNRI) mission will begin by April 2018 and end on December 31, 2019. • It is to fight such ID thefts that Medicare will be mailing their beneficiaries a new card with a unique new number to identify them.
Better identity verification based on Equifax, Experian, TransUnion and LexisNexis identity verification and knowledge-based authentication Unnecessary patient details, especially those containing personal information should be disposed of in a responsible manner Tips to Protect Patient Data from Identity Theft Invest in the right health IT solution and secure storage options As many cases of fraud can be prevented by patients paying closer attention to their records, educate them about medical identity theft Train hospital staffs to identify errors that could signal fraud during patient interactions and when processing paperwork
Every hospital should be aware of such steps to prevent ID thefts. Firms that are considering data entry outsourcingshould also make sure to choose an experienced vendor that adheres to HIPAA guidelines.
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