Sangoma Technologies Making VoIP & Video Simple

1. Sangoma Technologies Making VoIP & Video Simple JANUARY 15, 2014

2. Objectives • Introduction to Sangoma • Walkthrough of Sangoma Product Portfolio • Outline Typical Use Cases

3. About Sangoma • Industry pioneer with over 25 years of experience in communications hardware and software • Publicly traded company since 2000 • TSXV: STC • One of the most financially healthy companies in our industry • Growing, Profitable, Cash on the Balance Sheet, No Debt • Mid-market sized firm with around 200 staff in all global territories • Offices in Canada (Toronto), US (CA, NJ), EU (UK & Holland), APAC (India), CALA (Miami) • World wide customer base • Selling direct to carriers and OEMs • Selling to the enterprise through a network of distribution partners

4. Vibrant Ecosystem of Solution Partners Open Source TelephonyReady to use drivers for Sangoma boards Proprietary PBXPlug-in to major soft-PBX Contact Center / IVROEM Integration with major software suites Carriers, Cloud, Data NtwksProven Infrastructure Technology

5. Happy Customers Indian Army

6. Portfolio overview

7. Broad Portfolio of Product Lines • Voice Telephony Boards • Analog/digital/hybrid, WAN, ADSL, etc • Software Applications • NetBorder Express, Call Progress Analyzer… • Gateways • NetBorder SIP to TDM • SS7 to SIP • Wireless Products • Session Border Controllers • Microsoft Lync • Cloud based monitoring • Fiber connectivity (STM1) • Transcoding (boards/appliances)

8. Blades/Boardsproduct line

9. Voice Telephony Blades: Name your Requirements A101 A200 A500 A400 Analog Lines Digital Spans (T1/E1) A104 A102 B601 B600 A108 Combos ISDN BRI

10. Sample Telecom Blades Integration • Barracuda / Cudatel (US) • Freeswitch based PBX • Elastix (South America) • Asterisk based PBX • Denwa (South America) • Asterisk based PBX • Interactive Intelligence (US) • Media Gateway

11. Modular and Flexible Designs TelecomPersonalityModule Common Base Card 4 ports T1 / E1 / J1 4 ports analog Modular, Cost Effective, Common Type Approvals, Leverage Design / Support / Fixes across product line-up

12. Common Drivers / Common Support • Drives all Sangoma Boards: • API Tool box with several troubleshooting aids • Used in a wide range of applications • “Normal” Proprietary voice/data applications • Open Source Telephony apps: Asterisk / Freeswitch • Custom/OEM • Linux & Windows

13. Datacom Interface Boards Blades Product Line

14. Data / Serial Interfaces A301: Clear Channel T3/E3 A142: Dual Synchronous Serial A144: Quad Synchronous Serial • Legacy Layer 1 and Layer 2 data • RS232 / V.35 / 56k DDS / T3 / DSL • PPP, ATM, Frame Relay, X.25, etc. • Native Networking Stack of Linux • API / SDK • All Digital Voice Boards can be used for data apps too A56: 56 Kbps DDS S518: ADSL Modem

15. Data Boards Integration • Ruggedcom(Toronto) • Now part of Siemens • Industrial Routers • Sangoma Boards as WAN interfaces • Loto-Quebec State Lottery (Montreal) • WAN i/f for 2000POS terminals • SAGEM is the OEM

16. Other Interface Boards Blades Product Line

17. Tapping • All T1/E1 boards can be configured for passive tapping applications • T116 is first board dedicated to this market • High density • Application: • Recorder • Fraud Detection T1/E1 Passive TAP Telco Call Center

18. Sample Tapping Integration • G3 Technologies Network-Based Products (DC Area) • Network monitoring capability for wireless providers • Includes fraud detection • Network analysis • Monitors 100’s of T1/E1 • Deep analysis of telecom protocols such as SS7

19. Wireless W400 • 4 x 2G GSM Modules • Quad Band GSM • Looks like 4 mobile phones • Used in PBX applications to establish mobile to mobilecalls • Pin Compatible for 3G modules • Could support 3G WAN with minimal work

20. Mobile to Mobile – PBX Integration Computer Server G.711 A101 T1/E1 Local Agents PSTN PBX T1/E1 G.711 LAN Remote Agents WAN G.729 W400

21. Voip GatewaysProduct Line

22. Vega Series – Enterprise Gateways VoIP Gateways Portfolio

23. Enterprise Gateways: Vega Series • Vega 50 • H.323 / SIP • Up to 8 port BRI • Up 10 ports FXO/FXS combos • Vega 5000 • H.323 / SIP • 24 or 50 ports FXS • 2 FXO failover to PSTN • Vega 100, 200, 400 • 8 to 120 VoIP calls H.323 / SIP • Up to 4 T1/E1 (PRI, CAS) • Power fail hardware • Expandability and upgrades • DSP modules • Software licenses

24. Features – All Vega Gateways • Enhanced Network Proxy • VoIP Protocols • SIP or H.323 • TLS / SRTP for security • Dual LAN + Console Port • Management • Web GUI • CLI • RADIUS • SNMP • Syslog • Billing logs • Powerful call routing capabilities • Remote Firmware Upgrade • Vocoding • G.711,G.729,G.723 G.726 • G.168 Echo Cancellation • T.38 Fax relay

25. Use Case- SIP Trunking ITSP SIP / VoIP The TDM-Based PBX can use SIP Trunks to reduce cost and improve flexibility Analog BRI PRI Legacy PBX PBX, TDM Endpoints

26. USE CASE – Analog Extension on SDH BACKUP MPLS A B C D SCADA IP ROUTER FXS VOIP BOX ANALOG PHONE FXO F E IP PBX - HIPATH SDH IP CONNECTIVITY

27. Use Case - Legacy Network Connectivity for IP PBXs PSTN IP-PBX The IP-PBX can use PSTN Trunks Analog ( 8 Km ) BRI PRI SIP/VoIP SIP/VoIP LAN

28. Use Case- Integration of Disparate Networks Wi-Fi / Radio Network LAN 24 or 50 analog FXS long reach lines Tenant 1 IP CONTROLLER Network IP Router Tenant 2 Tenant 3 MDU Tenant N

29. Session Border Controllersproduct line

30. SBC Defined To ensure VoIP interop end to end, you need SBC functionality to: • Solve firewall and NAT issues (ALG) • Normalize sip messaging / Fix errors in the sip messaging stream • Register sip trunks with ITSP • Secure SIP & voice (TLC, SRTP, IPSEC) • Codec conversion / Protocol Translation – UDP/TCP • Manage QoS settings and SLA • Usage policies • Provide access to remote users without VPN Traditional Firewalls or ALG do not cover this range of functions; SBCs are Natural Extensions to Firewalls / UTM devices

31. Product Highlights – All SBCs • Web GUI for ease of Configuration and Deployment • Efficient Scaling from 25 to 4000 Sessions • 2 sessions per voice call • SIP Registrations do not consume sessions • Session-based licensing, not hidden costs or fees • Cost-Effective Carrier-Class Features and Performance • Network Interconnect Point for SIP Trunking • QOS & QOE (Quality of Experience) for Enterprise Networks • Encryption and Security • Topology Hiding for Fraud Protection • DOS/DDSO Attack Protection • Advanced Routing • Hosted NAT traversal • Voice, Video, Fax, IM and Presence Support • SIP-SIP Interworking & protocol normalization

32. SBC for Enterprise SBC Portfolio

33. Enterprise SBC $2.5K - $12.5K • Appliance • 25-500 Sessions • H/W DSP acceleration • 1U / 2 x 1 GE ports • Software Version • 25-250 Sessions / Self-Contained ISO • VM requirements • 1 Core / 1 GB RAM / Bridged • Software / Hybrid Version - UNIQUE • 25-500 Sessions / Self-Contained ISO • VM requirements • 1 Core / 1 GB RAM / Bridged • H/W DSP acceleration D150

34. Use Case: Enterprise SIP Trunking DMZ Deployment IP-PBX Vega eSBC ITSP IP SIP SIP SIP Direct Deployment on Public IP address IP-PBX Vega eSBC ITSP IP SIP SIP SIP

35. Use Case: Multi-Site Consolidation IP-PBX Vega eSBC ITSP IP SIP SIP SIP • SBC: • Remove Multi-Sites PRIs • Performs SIP Security functions • SIP harmonization • Media harmonization • Intelligent Call Routing • Sophisticated dial plans IP-PBX WAN SIP IP-PBX WAN SIP

36. Use Case- Enterprise SBC For Hosted PBX • Advantages • Known demarcation point • Reduces interoperability issues/resource with core • Transcoding if required IP Network LAN VoIP Hosted PBX SIP VoIP Service Provider Multi-Tenant IP PBX IP Phones

37. Legacy PBX migration to MS Lync IP-PBX SIP Vega eSBC PSTN SIP Mediation Server LyncServer SIP Active Directory Lync User • SBC: • Performs SIP Security functions • UDP / TCP Translation • SIP harmonization • Media harmonization • Intelligent Call Routing • Active Directory Routing • Unified Dial Plan

38. MS Lync Transition with Analog Lines 5000 Vega 5000 Analog SIP Vega eSBC PSTN SIP Mediation Server LyncServer Lync User SIP Active Directory • SBC: • Performs SIP Security functions • UDP / TCP translation • SIP harmonization • Media harmonization • Intelligent Call Routing • Active Directory Routing • Unified Dial Plan

39. Microsoft Lync Product line

40. Lync Express The ONLY all-in-one Lync™ server appliance with a built-in VoIP gateway and SBC A Vastly Simplified Way to Deploy Lync

41. Inside Lync Express • Instant Messaging and Presence • A/V and Web Conferencing • Mediation Server • Enterprise voice • Archiving & Monitoring Server Roles

42. Continuous Survivable Branch Appliance If WAN fails, Branch is left with full the functionality of Lync. This is better than a Survivable Branch Appliance.

43. Multiplexers Call Center/Data Center Portfolio

44. Introduction to Multiplexers DS3 (Coax Pair) Telecom Gear Connector Block 1 1 T1 T1 2 2 T1 T1 Telco DS3Mux Telco Demark Box Tx Rx 28 28 T1 T1 Rx Tx STM1 / OC3 fibre Telecom Gear Connector Block 1 1 T1/E1 T1/E1 Telco STM1 OC3 Mux 2 2 T1/E1 T1/E1 Telco Demark Box Tx Rx Rx Tx 84/63 84/63 T1/E1 T1/E1

45. Sangoma Multiplexers $1500 - $7500 • T3 Mux • 45 Mbps DS3 • 28 T1s • Dual BNC coax • STM1-Mux • 155 Mbps OC3 / STM1 • 84 T1s / 63 E1s • SFP LC type

46. Use Case – STM1 Mux STM1 / OC3 fibre Telco Demark Box Tx Rx Rx Tx T1/E1 Deploy Fiber for longer reach and simplified cabling in the data center

47. video Product line

48. Video Conferencing MCU $12K range • Adjunct to SIP PBX / Only SIP, no focus on legacy interworking • Focus on desktop video conferencing not Room Systems • Same platform as Enterprise SBC • Single conference with 7-12 VGA users • Two conferences with 3-4 VGA users in each • DSP accelerators support HD – s/w add on in our V2 release • Support for H.263 and H.264 • Screen sharing supported • Video Qualities: • Low (QCIF 176X144) • Normal (CIF 352X288) • High (VGA 640X480)

49. Video Conferencing MCU

50. Monitoring/Mgmt/cnfgproduct line