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Protocol IT Ltd. From. www.progressmediation.co.uk. About. Progress Mediation Designed with mediators For mediators. Access all case information from one place Case management system integrates all mediation tools needed No installation, upgrades or maintenance
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Protocol IT Ltd From
About • Progress Mediation • Designed with mediators • For mediators • Access all case information from one place • Case management system integrates all mediation tools needed • No installation, upgrades or maintenance • Secure access via web browser www.progressmediation.co.uk
Problems • Huge rise in referrals • Resulting in increasing admin overhead • Legal requirement • Store case information for six years • Multiple information types • Time • Completing monthly LSC forms • Mediators working in multiple locations www.progressmediation.co.uk
Solutions • Minimise time input per case • Automate letters & invoices with templates • Combine case information into single location for easy access • Automatically generate monthly LSC forms from existing data • Links mediators together between multiple locations www.progressmediation.co.uk
Benefits • Integrates all case aspects • Invoice management • Full diary management across the firm • Tracks time and tasks efficiently • Integrates letters, forms and tools into a single package • Integrated backup and redundancy www.progressmediation.co.uk
How to buy • Access Online Services – 2 options: • Monthly subscription • Annual subscription • Installation onto your infrastructure • Software license model www.progressmediation.co.uk
Screen layout Main menu screen Case summary screen www.progressmediation.co.uk www.progressmediation.co.uk
Progress Mediation Externally Hosted email Mediator Tasks + Calendar Invoice Generation Case Tasks Case Key dates Email Integration Case Tracking Progress Auto reminders SMS & Email Report Generation Letter Generation Client database Solicitor database LSC form Generation www.progressmediation.co.uk
Summary • Progress Mediation • Designed with mediators • For mediators • Combines all the tools for mediation into one place • Streamlines mediation case management • Provides a single communications tool www.progressmediation.co.uk
Contact Loughborough Innovations Centre Charnwood Building Holywell Park Loughborough Leicestershire LE11 3AQ T : 01509 556130 E : info@progressmediation.co.uk www.progressmediation.co.uk