1 / 12

Indian Railway Adopts Digitization of Services You Deserve

Indian Railways at present have adopted the evolving growth of internet and computerization. Indian Railway Catering and Tourism Corporation Limited (IRCTC) is now online and has adopted digitization through which the passengers can avail infinite facilities from the comfort of home. So the untapped potential of Indian railways is now tapped by employing best resources and by moving towards the era of digitization. Use these services and make your journey safe and special.

manishchandra
Download Presentation

Indian Railway Adopts Digitization of Services You Deserve

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Indian Railway Adopts Digitization of Services You Deserve INDIAN RAILWAY HAS GONE DIGITAL

  2. Online Facilities Provided By IRCTC • Indian Railways at present have adopted the evolving growth of internet and computerization. • (IRCTC) is now online and has adopted digitization through which the passengers can avail infinite facilities from the comfort of home.

  3. 1. Online Ticket Booking The IRCTC has transformed the Passenger Reservation System (PRS) and now everyone can book tickets online with various payment modes.

  4. 2. Online Tatkal Ticket Booking The process of tatkal booking is almost the same. The difference is only of the limited timings (10AM to 12PM) with a valid ID proof number like Aadhar card, Pan Card, Driving License number while booking. Now avoid the crowd at stations! Go Digital!

  5. 3. Helpline no. 139 Indian railways have launched their helpline number 139. Just dial 139 for any query you have and the representatives on the other side will answer your entire query related to railways. You can also SMS your queries on 139 and get an instant reply.

  6. 4. Catering Services Now various e- catering companies have partnered with IRCTC to deliver hot and fresh food in train. Now food of your choice is served at your seat within few clicks, irrespective of the route you are travelling.

  7. Rail Restro: We Care for Your Tastebuds From the varieties of vegetarian dishes to non vegetarian dishes and special veg/non-veg platters, RailRestro can deliver everything on your seat. Just call 8102-888-111 or visit our website for online food ordering in train.

  8. 5. Twitter- A Game of 140 Characters Social media is one of the platforms for expressing one’s views. Just tweet with your PNR and contact details directly to the ministry of railways regarding any complaints and get a speedy response.

  9. 6. Book Bedrolls Online Now you can book your bedrolls online @ irctctourism.com. The bedrolls are provided for free in AC 1st class, 2 tier, and 3 tier compartments. A minimum fee Rs.25 is charged for the Garibrath trains during the booking procedure.

  10. 7. Other Helpline Numbers: 1800-111-322 and 182 – Security Helpline 138–Coach maintenance and Catering Complaints 1800-111-139 and 1800-111-321 - For any grievances on catering, overcharging price, suggestions, quality complaints

  11. INDIAN RAILWAY WISHES YOU A HAPPY JOURNEY

  12. THANK YOU Dial 8102-888-111 for fresh food in train. OR Visit our website railrestro.com for exciting offers.

More Related