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IMFO Audit & Risk Conference 28 – 29 June 2012

IMFO Audit & Risk Conference 28 – 29 June 2012. Non paying debtors. Is this how they are reacting to your final notices?. GREAT NEWS HONEY! THE COUNCIL SAYS THIS IS OUR FINAL NOTICE!. Or. Have your debtors disappeared?. Are you drowning due to lack of capacity. Solution. =.

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IMFO Audit & Risk Conference 28 – 29 June 2012

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  1. IMFO Audit & Risk Conference 28 – 29 June 2012

  2. Non paying debtors Is this how they are reacting to your final notices? GREAT NEWS HONEY! THE COUNCIL SAYS THIS IS OUR FINAL NOTICE!

  3. Or Have your debtors disappeared?

  4. Are you drowning due to lack of capacity

  5. Solution =

  6. Who is ITC BA • The business was founded by Larry Sive 23 years ago. • It was then sold to ITC which subsequently was bought by • TransUnion and rebranded TransUnion Receivables • Management. • In 2010 Larry Sive, Jagfin Trust and Safika Investments • bought the business back and we re-branded to ITC BA. • Our BBBEE status is level 3 • We are based in Cape Town and operate nationally. • Our call centre has the capacity to seat 300 collectors.

  7. Why • Household name • Close association with “The Credit Bureau” • Ability to provide updated data i.e. ID numbers and • contact information • In-house tracing facility to verify updated data • List debtors for non payment on your behalf • High response /activation as a result of our name • Settlement / Payment arrangement • Book segmentation - Scoring to determine • propensity / affordability

  8. Access via web interface into our system • to track performance on individual debtors • Flexibility of our system and management to • customise solutions for our clients in order • to maximize results • Experience of the core management team - • 15 years per person • Cost effective • Only pay for successful collections • We are registered and comply with the Council of • Debt Collectors and ADRA’s respective codes of conduct

  9. How • ITC BA Final demand listing letter • ITC BA Collections

  10. Who agrees with the ITC BA Solution City of Cape Town Discovery ESKOM

  11. Results achieved for Cape Town City Council • ITC BA Final Demand Letters – 33% of the • debt resulted in full/part payment. • A further 10% have committed to payment • plans. • ITC BA Collections – successfully collected • Approximately 20% of debt handed over. • These debts had no contact information. • ITC BA provided the City of Cape Town with • verified contact information and ID numbers • on these debts.

  12. Contact Julie Wiggins 021 405 5700 jwiggins@itcba.co.za

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