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John Carney, General Manager, CMTM Worcester Regional Transit Authority

APTA Bus Maintenance Webinar Series “Remote Diagnostics”. John Carney, General Manager, CMTM Worcester Regional Transit Authority. Worcester Regional Transit Authority.

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John Carney, General Manager, CMTM Worcester Regional Transit Authority

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  1. APTA Bus Maintenance Webinar Series “Remote Diagnostics” John Carney, General Manager, CMTM Worcester Regional Transit Authority

  2. Worcester Regional Transit Authority • The WRTA is responsible for the provision of public transit services to thirty-five (35) communities within the Worcester County region, and is funded with federal, state and local monies, as well as fare box revenue. WRTA was created pursuant to Massachusetts General Laws, Chapter 161B, in August 1974. • CMTM, a division of First Group, is WRTA’s current Contractor for fixed-route service and demand response paratransit servicemanagement Services. • The WRTA is the second largest RTA in Massachusetts serving the second largest city in New England

  3. WRTA Fleet Composition • Active Fleet – 46 buses • Qty 6 -1996 RTS • Qty 7 - 1998 RTS • Qty 2 - 2000 RTS • Qty 8 - 2008 Gillig • Qty 15 - 2010 Gillig (4 diesel/electric hybrid) • Qty 8 - 2012 Gillig (3 diesel/electric hybrid) • Future Fleet Additions/Replacements • 6 Additions - Spring 2013 - Proterra (fast charge electric) • Fleet Expands to 52 Buses • 15 Replacements - Fall 2013 - Gillig (10 diesel/electric hybrid)

  4. Intelligent Transportation System • $3.9m ARRA Funded • TranSystems – Procurement and Implementation Consultant • Clever Devices – Prime Contractor • Improve Operational Efficiency, Cost-Effectiveness, Security, Marketing and Customer Satisfaction through System-wide Technical Enhancements • Major Goals Included: • Increase the availability of transit information to its customers • Improve dispatching, operational efficiency and cost effectiveness • Increase driver and passenger safety and security • Improve Maintenance Efficiency Using Smart Technologies

  5. The WRTA’s Solicitation Included • One Vendor and Total System Integration • Giro HASTUS/Stratengen & Adept/Route Match Integration • CAD/AVL Fixed Route Integrated with Demand Response ADA VANS • Arrival Prediction System “Real Time Information” • Automated Vehicle Stop Announcements • Next Bus Wayside Arrival “Real Time” • Interactive Voice Recognition IVR • Web Based Bus Tracker System Voice/Text/QR Codes • One Point Operator Log On • Automated Passenger Counting APC • Traffic Signal Priority TSP • VoIP Voice over Internet Protocol Data and Voice Communications • AVM Automated Vehicle Monitoring System • Data archival, management and reporting system

  6. Maintenance Features • “Improving Maintenance Efficiency Using • Smart Technologies” • IVN Intelligent Vehicle Network • AVM Automated Vehicle Monitoring • Location stamping of faults • Intelligent Work Order Integration • Integrate with Turley RTA Maintenance System • Automated Work Orders • Paperless Shop • Vehicle Availability Reporting • Integrated Gas Boy Fuel and Fluids Reporting • Bus in the Box

  7. Complete ITS Solution Integrated & Modular IVN® CleverCAD™ BusTime™ Automatic Passenger Counting Automatic Voice Annunciation Automatic Vehicle Monitoring

  8. AVM - Automatic Vehicle Monitoring • AVM is a decision support system that provides simple, accurate, and timely vehicle performance information • AVM monitors and collects faults and operational performance data from on-board systems • Automated wireless transfer of information to maintenance and operational personnel

  9. AVM – Vehicle Health and Performance

  10. WRTA/CMTM Lessons Learned • J1708/J1939 Compatible • SafetyVision 18 DVR’s $67,000 • Gateways • I/O Controls $7,100 • ThermoKing $ 13,800 • Twin Vision Smart Series $57,960 • Software/Firmware Updates • Ron Turley RTA • Data Storage Memory $200,000 • Cellular Rates vs. Conventional Radio • Hand Held Radio • New Bus Specification Consideration

  11. Vehicle Health Monitoring Of Which 54 Faults have been deemed Criticalby the CMTM Maintenance Team

  12. Vehicle Health Monitoring Year 1 The Most Critical 54 Faultsas identified by the CMTM Maintenance Team

  13. AVM is like having a diagnosticlaptop connected to every bus around the clock

  14. Clever Devices Supported Systems

  15. The benefits of AVM are felt throughout WRTA’s entire organization New Vehicle Purchases Warranty Maintenance Legal

  16. New Vehicle Purchases Empower our Bus Inspectors at Factory Acceptance Testing Identify Issues Before Bus Delivery (New Gillig and Proterra Buses) Make Data-Based Purchasing Decisions and Purchase the Highest “Value” Bus Minimize Risk During Bus Acceptance Implement More Detailed Acceptance Criteria Opportunity to Negotiate Longer Warranties by Sharing Data

  17. Warranty Increase Warranty Recovery Claims Automatically Identify Fleet Defects Automate Warranty Service Requests Reduce Parts and Labor Reimbursements Reduce Overtime Due to Warranty Work Measure and Manage with actual data Make Informed Warranty Claim decisions

  18. Maintenance Helps Reduce Bus Breakdowns in Service increasing MDBF/MTBF Gives mechanics a single source of diagnostic information – reducing task time Helps Eliminate Preventable Failures Integration into our MMIS – Helps Automate the Work Flow Process Reduce Overtime/Lower Parts Inventory Lower Cost Per Mile

  19. Legal Secure Encrypted Event Files for Court Helps Identify Hard Brake Events • Records Last Stop Events for Low MPH Accidents Precisely and Objectively Measures Events Deal in Facts Reduces Fictitious Injury Claims & Bogus Lawsuits Helps Settle Legitimate Claims for our Customers

  20. Forensic Investigations 19 Data Points Reported on Every Last Stop Event (Bus reaches 0 MPH)

  21. Forensic Investigations Composite Data Chart

  22. Forensic Investigations Vehicle Speed Chart

  23. Forensic Investigations Distance Traveled Chart

  24. Forensic Investigations Composite Data Chart 11:36:23.78 No Brake or ABS 24 MPH 11:36:25.84 Brake & ABS Applied 19.2 MPH 11:36:27.83 Brake & ABS Applied .8 MPH

  25. Forensic Investigations Left Hand Turn Incident at WRTA 12 MPH On Impact 8 MPH After Applying Brake 8:53:20 14 mph 8:53:21 12 mph 8:53:22 8 mph

  26. Questions

  27. Presentation Notes 54 Critical Events that Worcester Mechanics Chose to Be Notified Of

  28. Presentation Notes 54 Critical Events that Worcester Mechanics Chose to Be Notified Of

  29. Presentation Notes 54 Critical Events that Worcester Mechanics Chose to Be Notified Of

  30. Presentation Notes 54 Critical Events that Worcester Mechanics Chose to Be Notified Of

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