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INIS Web Analytics. 13th Joint INIS/ETDE Technical Committee Meeting 20-21 October 2011, Vienna, Austria. Dmitri Mironov. INIS, Software Development and Support Group, Software Engineer. What is Web Analytics?. “Web Analytics is:
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INIS Web Analytics 13th Joint INIS/ETDE Technical Committee Meeting 20-21 October 2011, Vienna, Austria Dmitri Mironov INIS, Software Development and Support Group, Software Engineer
What is Web Analytics? • “Web Analytics is: • the analysis of qualitative and quantitative data from your website and the competition, • to drive a continual improvement of the online experience that your customers have, • which translates into your desired outcomes (online and offline).” • Avinash Kaushik • “Web Analytics 2.0”
What Does Web Analytics Do? It answers these questions: • Who is coming to our website and why? • How can we get more of these people? • What are they doing (trying to do)? • What is the gap between what they are doing and the ideal? • What are ways we can close the gaps?
What Does Web Analytics Do? (cont.) It allows us to: • Measure a variety of metrics: visits and new visits, pageviews and time on page, bounce rate and exits, etc. • Study visitor, navigation, and traffic patterns • Analyse site search pattern • Determine if your site has reached success
Our Tool Analytics: • External to our servers • Offered free by Google • Excellent graphical representation of data • Highly customizable and rapidly evolving • Provides marketing-based analysis • Allows several tracking codes on the page
Where Do We Use GA? Google Analytics tracks three our sites: • INIS Collection Search • INIS website on iaea.org • Members’ Area part of INIS website
How Do We Use Google Analytics? Initial actions: • Configure Google Analytics profiles • Configure tracking code and tag pages • Analyse collected statistic • Fix issues on the site • Configure reporting features
INIS Web Analytics INIS Website
INIS:Who is coming to our website? Visits in 2011
INIS Web Analytics INIS Collection search
Using GA with INIS Collection Search Specific ICS features: • Distributed application • Hosted on IAEA’s servers • Data centric • A few pages • Can be accessed directly from external site
Using GA with INIS Collection Search Points of interest: • Visitors • NCL Downloads • Search patterns • In-page behaviour Actions: • Track On-Site Search • Configure Event Tracking • Setup In-Page analytic • Segmentation • Provide no direct links to crawlers and aggregators • Track “off-line” requests
ICS: Did They Search? Visits Without search With search