Delivering Equitable Care in Mental Health Services

1. Delivering Equitable Care in Mental Health Services A Clinical Area Based Approach Itai Nyamatore Clinical Team Manager O.B.M.H.

2. AIM: • To Change the documented negative experience of Black African and African Caribbean People using Mental Health Service to a positive experience by developing the equality & diversity skills and knowledge of the registered Mental health Nurses in an in-patient care unit.

3. PROJECT DESIGN FORCE FIELD ANALYSIS • Problem – The Plight of the African service users • Vision – Positive experience for the Service users • Forces - Driving & Hindering • Valuing the Forces • Action Plan

4. IMPLEMENTATION • Session 1- Introduction to the project • Session 2 – National & local relevant policies • Session 3 – Raising Nurses’ awareness of the plight of the service users • Session 4 – Raising awareness of the challenges for the nurses & their role in acting, supporting, promoting and developing a culture of equality & diversity. • Extra Session

5. PROJECT FORMATIVE EVALUATIONKirkpatrick Model • Cognitive - Learning • Affective - reaction • Behaviour – implementation of what is learnt

6. FINDINGS • The Nurses’ awareness on National & local polices that guide practice was increased • There were moments of insight • Behaviour - learning was implemented • Delivering equality & diversity training within the clinical area facilitates the implementation of what is learnt. • There is need to work with the senior workforce within the organisation

7. CONCLUSION • Changing the status quo depends on the individual’s attitudes and the value they place on the subject of equality and diversity. • There is need to also work with the organisation and not only the individual members of staff in supporting and promoting a culture of equality and diversity.

8. THANK YOU