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Manitoba Interfaith Immigration Council Inc. Welcome Place Presentation for:

Manitoba Interfaith Immigration Council Inc. Welcome Place Presentation for: Canadian Multicultural Disability Center, Inc. Presenters: Aurelio Madut Danto and Ariana Yaftali. Welcome Place: welcoming refugees & newcomers to Manitoba for more than 60 years. Mission

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Manitoba Interfaith Immigration Council Inc. Welcome Place Presentation for:

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  1. Manitoba Interfaith Immigration Council Inc. Welcome Place Presentation for: Canadian Multicultural Disability Center, Inc. Presenters: Aurelio Madut Danto and Ariana Yaftali Manitoba Interfaith Immigration Council Inc. August 23, 2010

  2. Welcome Place: welcoming refugees & newcomers to Manitoba for more than 60 years. Mission  Manitoba Interfaith Immigration Council Inc. is a voluntary association of faith communities and individual Manitobans that, through personal expressions of faith commitment, exists to welcome all refugees/immigrants and to serve them as brothers and sisters. Manitoba Interfaith Immigration Council Inc. August 23, 2010

  3. Definition of a refugee “any person who, by reason of a well-founded fear of persecution for reasons of race, religion, nationality, membership in a particular social group or political opinion, is outside the country of his (or her) nationality , and is unable or, by reason of that fear, is unwilling to avail him( or her)self of the protection of that country, or who, not having a country of nationality is outside the country of his (or her) former habitual residence as a result of such events, is unable or owing to such fear is unwilling to return to it” (UN 1951 Convention) Manitoba Interfaith Immigration Council Inc. August 23, 2010

  4. Refugee categories and source countries • MIIC Works with Government Assisted Refugees (GAR), Privately Sponsored Refugees (PSR) and Refugees Claimants (RC). Manitoba Interfaith Immigration Council Inc. August 23, 2010

  5. TOP SOURCE COUNTRIES FOR 2009 (Jan.-Dec) Manitoba Interfaith Immigration Council Inc. August 23, 2010

  6. MIIC provides the following services: Manitoba Interfaith Immigration Council Inc. August 23, 2010

  7. Manitoba Interfaith Immigration Council Inc. August 23, 2010

  8. Manitoba Interfaith Immigration Council Inc. August 23, 2010

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  10. 2. Cultural Adaptation Manitoba Interfaith Immigration Council Inc. August 23, 2010

  11. What is culture? • A set of beliefs, values, behaviours and a way of life shared by people who live in the same place. Manitoba Interfaith Immigration Council Inc. August 23, 2010

  12. What is Culture? Language Religion Music Clothing Food History Beliefs Values Manitoba Interfaith Immigration Council Inc. August 23, 2010

  13. What is Cultural Shock? Manitoba Interfaith Immigration Council Inc. August 23, 2010

  14. CULTURAL SHOCK • is a physical and emotional discomfort a person feels when in a new country Manitoba Interfaith Immigration Council Inc. August 23, 2010

  15. Might feel at loss of what is appropriate or inappropriate in the new country Manitoba Interfaith Immigration Council Inc. August 23, 2010

  16. Might speak a different language or have different values Manitoba Interfaith Immigration Council Inc. August 23, 2010

  17. The person might: Feel Sad or Angry Lack confidence or be depressed Have a hard time sleeping Regret the decision of coming to Canada Feel a Loss of culture Long for family Manitoba Interfaith Immigration Council Inc. August 23, 2010

  18. Different people experience cultural shock at different times and ways Manitoba Interfaith Immigration Council Inc. August 23, 2010

  19. They might need help • It’s OKAY to ask for help Talk to your Settlement Counsellor or family physician Manitoba Interfaith Immigration Council Inc. August 23, 2010

  20. What is Cultural Adaptation? • Refers to people adjusting to the new country in a positive manner Manitoba Interfaith Immigration Council Inc. August 23, 2010

  21. Stages of Cross Cultural AdaptationStage 1: Honeymoon Phase Everything is new and exciting Happy to be in a safe environment: Safe from War, Persecution Hunger and Homelessness Better economic opportunities High Expectations Manitoba Interfaith Immigration Council Inc. August 23, 2010

  22. Stage 2: Challenge and Crisis • Differences in Language, Concepts, Values, and Symbols lead to feelings of inadequacy, frustration, anxiety, anger and loss of identity. Manitoba Interfaith Immigration Council Inc. August 23, 2010

  23. During this time most people have difficulty: • Making friends • Approaching others • Taking employment unrelated to skills • Understanding jokes, humour and sarcasm • Planning for the future Manitoba Interfaith Immigration Council Inc. August 23, 2010

  24. Stage 3: Recovery • The person learns the language and culture of the host country • The person might initiate evaluating the old culture versus the new Manitoba Interfaith Immigration Council Inc. August 23, 2010

  25. Stage 4: Adjustment • Begins to work in and enjoys the new culture • Accepts that the new country has different things to offer • Starts to define and establish goals Manitoba Interfaith Immigration Council Inc. August 23, 2010

  26. 3. Equitable Access to Services Manitoba Interfaith Immigration Council Inc. August 23, 2010

  27. Settlement Services • Pre-arrival information • Scarce information provided in most cases • Good communication with local CIC • Arrival process • Determine the needs of client • Referrals with other agencies • Process and relationship • Life Skills Training Program Manitoba Interfaith Immigration Council Inc. August 23, 2010

  28. Settlement Services • All orientation and services provided in first language • All materials provided in first language (First Steps: An Orientation Package for Newcomers to Winnipeg is available on website at www.miic.ca) • Medical interpretation available through Winnipeg Regional Health Authority Language Access Services (when available) • Case Management: Settlement Counsellor is the lead in consultation with other partners/agencies Manitoba Interfaith Immigration Council Inc. August 23, 2010

  29. Mental Health Partners • Aurora Family Centre • Mount Carmel Clinic • Society for Manitobans with Disabilities (SMD) • Winnipeg Regional Health Authority Language Access • Cross Cultural Mental Health Specialist Manitoba Interfaith Immigration Council Inc. August 23, 2010

  30. Health Partners • Community Clinics (Klinic, Health Action Centre and Mount Carmel Clinic) • Private Practice: doctors with second or additional language abilities • SMD (Society for Manitobans with Disabilities) • CNIB (Canadian National Institute for the Blind) Manitoba Interfaith Immigration Council Inc. August 23, 2010

  31. Family Support Partners • Wolseley Family Centre • Single Parents • Aurora Family Therapy Centre • Family Centre • Day care access • In-home support workers Manitoba Interfaith Immigration Council Inc. August 23, 2010

  32. Schools and Crime Prevention Partners • Needs Centre – Intro Program • IRCOM (Immigrant and Refugee Community of Manitoba): transitional housing and support programs • Winnipeg School Division #1: Peaceful Villages • Louis Riel School Division: Rene Delorme School (transitional classes) • SERC (Sexuality Education Resource Centre) Manitoba Interfaith Immigration Council Inc. August 23, 2010

  33. Other Agencies – Family Violence • Immigrant Women's Counselling Services • Mount Carmel Clinic Manitoba Interfaith Immigration Council Inc. August 23, 2010

  34. Case Study • Two sisters “A” and “B” arrived Winnipeg in October 2008 along with additional family members. Client “A: age 33 is single and became blind at the age of 5 due to illness. Client “B” age 44 is a single parent and a mother of 3 ages 17, 13 and 10. • The two lived together for the most of their lives in a refugee camp and continue to do so in Winnipeg. • Client “B” has been a caregiver to Client “A” and has total control over Client “A” • None of the two has ever been in a classroom and are illiterate in their own language. They only speak their mother tongue. Children have never been in a classroom either. • They have multiple health problems. • They never lived in a town or a city. So everything in Winnipeg is alien to them Manitoba Interfaith Immigration Council Inc. August 23, 2010

  35. Challenges • Accessing services required an interpreter. Only one person in Manitoba speaks their language and English. • Both have to be helped to adjust to urban life including learning English • Client “A” has to be helped to adjust to her blindness and to become independent of client “B” • Health concerns have to be dealt with through appropriate referrals. • Accessible and affordable housing was a top priority. Manitoba Interfaith Immigration Council Inc. August 23, 2010

  36. Establishing multi disciplinary team (monthly meetings) Manitoba Interfaith Immigration Council Inc. August 23, 2010

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  38. Outcome: • This multi-disciplinary approach worked • Monthly case consultation held to ensure client issues were addressed • Gaps in services were identified and solved • Positive impact of services on the clients became clear Manitoba Interfaith Immigration Council Inc. August 23, 2010

  39. 4. Future and potential developments • Refugee clinic • WRHA and Klinic are working on a plan to open this service at 425 Elgin Avenue, the past home of the Health Action Centre. • The clinic will provide initial screening and temporary services to government assisted refugees within the first two weeks of arrival • Expected to open this fall but there may be delays as hiring still has to take place • Hearing test clinic • SMD is planning to open this fall. • Hearing tests will be available within the first weeks after arrival for all refugees • Enhanced services for high needs refugees • Labour and Immigration is working with MIIC, Accueil Francophone, CIC, the Family Centre, and SMD on a plan to provide additional supports for high needs refugees • An application for enhanced funding from CIC is crucial for full implementation but several stakeholder planning meetings have already resulted in improved outcomes for recent arrivals. • Goal is to have highest need refugees identified prior to arrival and funnelled to an enhanced service that can provide more intensive supports and work to enlist support services such as home care and child care on a priority basis so they are in place prior to arrival Manitoba Interfaith Immigration Council Inc. August 23, 2010

  40. Thank you for listening! Questions? Manitoba Interfaith Immigration Council Inc. August 23, 2010

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