Spiritual Care Champions March 2012

1. Mission Integration and Spiritual Care: Working Together to Create a Spiritually Centered, Holistic Culture Spiritual Care Champions March 2012

2. Today’s Presenters • Sr. Maureen McGuire, DC • Senior Vice President of Mission Integration, Ascension Health • Executive Vice President of Mission, Ascension Health Alliance • Co-Dean of Leadership Academy • Laura Richter • Director, Workplace Spirituality • Director, Mission Integration, System Office

3. Objectives for today’s presentation • Participants will learn how Mission Integration and Spiritual Care departments share the responsibility for creating a spiritually centered, holistic culture. • We will discuss the roles, responsibilities and competencies assigned to Mission Leaders and Spiritual Care personnel (chaplains and directors). • Understand how these roles are complementary and each has a specific set of goals to achieve.

4. Ascension Health Mission Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable. Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. We are advocates for a compassionate and just society through our actions and our words.

5. Our Values • We are called to: • Service of the Poor • Generosity of spirit, especially for persons most in need • Reverence • Respect and compassion for the dignity and diversity of life • Integrity • Inspiring trust through personal leadership • Wisdom • Integrating excellence and stewardship • Creativity • Courageous innovation • Dedication • Affirming the hope and joy of our ministry

6. Our Ministry is an active service done on behalf of the Church with and in the community in Jesus’ name as an expressionof God’s presence on earth. Theology of Mission and Ministry

7. The Way We Speak of our Call and Identity • We are a ministry of the Catholic Church, committed to continuing the healing mission of Jesus. • Each person in the healing ministry is responsible for continuing the healing mission in their work every day.

8. Constitutive Elements of Our Identity The constitutive elements of “Catholic Identity” emphasize various dimensions of what it means to be and to act as a ministry of the Catholic Church.

9. Constitutive Elements of Our Identity • Promote and Defend Human Dignity • Promote the Common Good • Steward Resources • Act on Behalf of Justice • Care for Poor & Vulnerable Persons • Attend to the Whole Person • Act in Communion with the Church

10. Mission Integration The goal of Mission Integration is to build our capacity to be ministry. Mission Integration makes our identity as ministry evident in all aspects: • of service, with special focus on those most in need • of organizational life and structure • of culture • of leadership • and therefore of individual experience on the part of patients and families as well as of associates.

11. Mission Integration is everyone’s responsibility

12. But certain groups are more responsible for particular elements

14. Mission Integration:Roles and Responsibilities

15. Vice President for Mission Integration • As a Senior Executive leader, the Vice President for Mission Integration leads and collaborates in strategy and development for: • Values-based culture • Formation • Workplace spirituality • Model Community/Human Resources • Ethics - clinical, corporate, and organizational • Care of persons living in poverty, community benefit • Spiritual care

16. The Mission Integration Role • Is a senior leadership position, to influence issues at the highest level. • Works collaboratively with other areas to integrate mission into all aspects of ministry, including: • Human Resource practices • Hospital policies/procedures • Helps create infrastructure for spiritually centered, holistic care

17. CHA Revised Mission Leadership Competency Model

18. Qualifications to be a Mission Leader • Masters Level degree in theology or related field • Experience in a hospital setting • Serving as a member of an administrative team • Competencies mentioned in last slide

19. Spiritual Care:Roles and Responsibilities

20. Spiritual Care • Spiritual Care departments can be found in all Catholic Health Ministries. • Chaplains provide spiritual care for patients, their families and associates. • They also foster culture that supports spirituality through services, participation in committees and specific services.

22. Common Standards (Competencies) for Professional Chaplaincy • Qualifications for a chaplain • Be in good standing with own faith tradition. • Have undergraduate degree as well as graduate level theological degree from accredited school. • Have 4 units of CPE.

23. Possess Theory of Pastoral Care • Articulate theory of spiritual care that is integrated with theory of pastoral practice. • Incorporate working knowledge of psychological and sociological disciplines with religious beliefs. • Incorporate spiritual and emotional dimensions of human development. • Incorporate working knowledge of ethics. • Articulate conceptual understanding of group dynamics and organizational behavior.

24. Identity and Conduct • Function pastorally in manner that respects physical, emotional and spiritual boundaries of others. • Use pastoral authority appropriately. • Identify one’s professional strengths and limitations in provision of spiritual care. • Articulate ways in which ones feelings, attitudes, value and assumptions affect one’s pastoral care. • Advocate for persons in one’s care.

25. Identity and Conduct continued… • Function within Common code of ethics. • Attend to one’s own physical, emotional and spiritual well being. • Communicate effectively orally and in writing. • Present oneself in a manner that reflects professional behavior.

26. Pastoral Competencies • Establish, deepen and end pastoral relationships with sensitivity, openness and respect. • Provide effective pastoral support to patients, families and staff. • Provide pastoral care that respects diversity and differences (gender, culture, orientation, religion, etc.). • Triage and manage crises. • Provide pastoral care to those experiencing grief and loss.

27. Pastoral Competencies continued • Formulate and utilize spiritual assessments to contribute to plans of care. • Provide religious and spiritual resources. • Develop, coordinate and facilitate public worship/spiritual practices. • Facilitate theological reflection in practice of pastoral care.

28. Professional • Promote pastoral care into life and service of the institution. • Establish and maintain professional and interdisciplinary relationships. • Articulate understanding of institutional culture and systems and systemic relationships. • Support, promote and encourage ethical decision making. • Document care effectively in records. • Foster collaborative relationship with clergy/faith group leaders.

29. Chaplains and Leaders Chaplains Leaders - direct care - administrative responsibility • Provide bedside care - ensure care is provided across the ministry • Serve on committees - ensure pastoral care is represented in all areas • Live out duties of dept. - ensure scheduling meets dept. demands

30. How Mission and Spiritual Care Work Together

31. These groups have specific responsibilities for Mission Integration • Clinical Ethics • Organizational ethics • Culture building • Administrative presence • Organizational role • Culture building • Direct Spiritual Care • Organizational role • Culture building

32. How do Mission Integration and Spiritual Care work together to create a spiritually centered culture?

33. Mission Leadership Competencies and Pastoral Care: Leadership

34. Mission Leadership Competencies and Pastoral Care: Theology

35. Mission Leadership Competencies and Pastoral Care: Spirituality

36. Mission Leadership Competencies and Pastoral Care: Ethics

37. Mission Leadership Competencies and Pastoral Care: Organizational Management

38. How Mission Supports Spiritual Care • Provides administrative oversight for Spiritual Care department. • Ensures department is well represented, can support department and ensure they have access to all groups within the ministry. • Obtains budget and provides support for Spiritual Care needs. • Can work collaboratively on joint projects like associate orientations, spirituality initiatives and other programs.

39. Working Collaboratively Together • Clinical Ethics • Organizational ethics • Culture building • Administrative presence • Organizational role • Culture building • Direct Spiritual Care • Organizational role • Culture building

40. Some examples of how we work together to accomplish goals Formation Mission Integration • Develops plan for formation at all levels and desired outcomes • Plans certain formation programs to achieve goals • May do formation activities for certain groups Spiritual Care • Provides theological reflection as part of work, for patients, families and associates. • May work with Mission to lead some formation activities

41. How we work together to accomplish goals Workplace Spirituality Mission Integration • Develops plan for workplace spirituality at all levels • Ensures staff have access to offerings and that spirituality is part of the culture • May provide spiritual activities for certain groups Spiritual Care • May work with Mission to lead certain workplace spirituality initiatives that touch patients and families (prayer shawls, memorial services, No One Dies Alone) as well as staff (retreat days, blessing of the hands, etc.)

42. Some questions to consider… • How do Mission Integration and Spiritual Care work collaboratively in your institution? • What are roles that are distinct for each of these groups? • Where is there some overlap between groups?

43. Resources • CHA Mission Leader Competencies http://www.chausa.org/missionleadercompetencies/ Spiritual Care Common Standards http://www.spiritualcarecollaborative.org/standards_of_practice.asp