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Enterprise Service Desk & Online Registrations

Enterprise Service Desk & Online Registrations. Dr. Richard M. Clark & Mr. Will Eames. Agenda. Introduction to Presenters Business Process Overview Raising Enquiries Student Facing Registration (walkthrough) Transfers Module Diet Exceptions Personal Details Maintenance Enquiry Management.

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Enterprise Service Desk & Online Registrations

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  1. Enterprise Service Desk & OnlineRegistrations Dr. Richard M. Clark & Mr. Will Eames

  2. Agenda • Introduction to Presenters • Business Process Overview • Raising Enquiries • Student Facing Registration (walkthrough) • Transfers • Module Diet Exceptions • Personal Details Maintenance • Enquiry Management

  3. Registration(Stage 1 – Confirm Details)

  4. Registration – Student Facing Screens

  5. (Stage 1) Thank You

  6. The Selection of Route section will be presented only if the student is on the LLB, Public Health or Business Administration programmes (where the student needs to select the route/specialism they wish to study).

  7. (Stage 1) Programme Details Note: We will come back to the Transfer Requests feature later

  8. Registration(Stage 2 – Courses/Modules)

  9. (Stage 1) Completed By Student

  10. As another example of an error message, the screen shown below illustrates how too many courses/modules have been chosen.

  11. (Stage 2) Completed By Student

  12. Raising an Enquiry (During Module Stage) Note: Opens a new web browser window

  13. After raising an Enquiry via ESD

  14. Registration(Stage 3 – Fees)

  15. (Stage 3) Fees

  16. Pay Fees

  17. Paying Offline

  18. Transfer Requests

  19. Transfer Requests (end of Stage 1)

  20. Transfer Requests - EMFSS (end of Stage 1)

  21. ... If ‘Yes’ selected... (skip to Fees)

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