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Enhanced Mobile Communications Services Migration Overview

Dive into the latest updates and changes in the Mobile Communications Services, including new contracts, devices, and rates. Learn about migration processes and key dates for service availability. Stay informed and streamline your communication services with SUNCOM. For further details, visit our website.

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Enhanced Mobile Communications Services Migration Overview

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  1. Division of Telecommunications SUNCOM – MCSMobile Communications Services

  2. MCS Product Manager Raghib Qureshi Raghib.Qureshi@dms.myflorida.com

  3. Presenters Kevin Langston Manager SUNCOM Service Delivery Beth Anne Posey Mobile Communication Services Migration Project Manager

  4. Questions During PresentationChat With Angela Aber Joelle Peek Lisa Powell

  5. MCS – Mobile Communications Services • New Contract • New Devices • New Rates • http://www.dms.myflorida.com/suncom/suncom_products_and_pricing

  6. MCS – Mobile Communications Services • Migration to new Contract and OaSIS Platform • Aircards Only • General Availability – May 2, 2013 • State Agencies and Non-Profits • General Availability – June 1, 2013 • Cities and Counties

  7. MCS – Mobile Communications Services • Service Will Remain Active on Existing Aircards • Data Connectivity is On Hold

  8. MCS – Mobile Communications Services • Sprint and Verizon will Migrate to OaSIS without Change • AT&T Will Require Additional Steps • Replacement of SIM or New Aircard • Determination of Delivery Method - Will SIM/Card be Mailed to End User or a Centralized Point • Will need Addresses Verified

  9. MCS – Mobile Communications Services • OaSIS • New Ordering System • New Inventory System • New Invoicing System • Portal.SUNCOM.MyFlorida.Com • CSA Quiet Period

  10. SUNCOM Services • Voice Services • Local Service • Centrex • IP Centrex • Long Distance • Dedicated • Switched • Toll Free • Call Center Services • SIP Service • Data Transport Services • MyFloridaNet • FIRN • Conference Services • Voice / Video / Web • Wireless Services • Cellular AirCards Additional Services • STEPS • Remote Access • VPN (IP SEC and SSL) • Internet Services • Remote Internet Access (RBS) • Infrastructure Services (TIPS)

  11. SUNCOM SERVICES http://www.dms.myflorida.com/suncom/suncom_products_and_pricing

  12. Questions

  13. Questions • SUNCOM.helpdesk@dms.myflorida.com • 1-888-4SUNCOM (888-478-6266) • Option 1, Option 9

  14. Thanks Kevin Langston Manager SUNCOM Service Delivery Kevin.Langston@dms.myflorida.com Beth Anne Posey Mobile Communication Services Migration Project Manager BethAnne.Posey@dms.myflorida.com

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